The Level 3 Maintenance Technician performs a broad range of general maintenance, repair, and grounds maintenance tasks that keep CrossRidge’s buildings, fixtures, and outdoor property safe, functional, and well-presented. This role works with a moderate degree of independence on recurring daily repairs and scheduled preventive tasks, applying a working knowledge of general carpentry, painting, plumbing, and basic electrical troubleshooting to resolve routine issues without close supervision. The Level 3 Maintenance Technician also maintains outdoor grounds, irrigation systems, and basic facility fixtures, and serves as a dependable, hands-on contributor to the Maintenance Department’s day-to-day operations. This position reports to the Senior Manager of Property Maintenance and Warehouse Management.

PRIMARY DUTIES AND RESPONSIBILITIES

General Repairs & Independent Work

• Work independently on recurring daily repairs, work-order requests, and scheduled preventive maintenance tasks with minimal supervision.
• Prioritize and complete assigned daily task lists, escalating issues that require specialized skills, parts, or licensed-trade support to the Senior Manager of Property Maintenance and Warehouse Management.
• Diagnose the cause of common facility issues, including leaks, doors and hardware, basic electrical troubleshooting, drywall, and flooring, and complete the repair or arrange appropriate follow-up.
• Maintain accurate, timely records of completed work, materials used, and any recurring issues in the maintenance tracking system or work-order log.

Carpentry, Painting & Plumbing

• Perform general carpentry repairs, including doors, door hardware, trim, cabinetry, drywall patching, and minor framing.
• Complete interior and exterior painting and touch-up work, including surface prep, patching, priming, and finish coats.
• Perform basic plumbing repairs and maintenance, including fixture replacement, clearing minor clogs, addressing leaks, and replacing washers, valves, and supply lines.
• Identify plumbing or carpentry issues beyond the scope of this role, including licensed-trade requirements, and communicate them promptly to the Senior Manager of Property Maintenance and Warehouse Management.

Grounds & Irrigation

• Operate, inspect, and perform basic troubleshooting and repair of the property’s irrigation system, including sprinkler heads, valves, and controllers.
• Monitor outdoor areas for hazards (uneven pavement, drainage issues, storm debris, dead limbs) and address or report them promptly.
• Perform routine grounds maintenance support, including debris removal, seasonal cleanup, and landscape touch-ups.
• Maintain basic facility fixtures such as exterior lighting, signage, gates, fencing, and outdoor furniture.

Safety, Equipment & Teamwork

• Follow all safety procedures, including proper use of Personal Protective Equipment (PPE), ladders, power tools, and lockout/tagout practices where applicable.
• Maintain maintenance tools, equipment, and the vehicle/cart in clean, safe, working condition; report equipment issues promptly.
• Coordinate with other Maintenance Department staff to ensure consistent coverage across assigned shifts within CrossRidge’s operating hours, including scheduled weekend rotations.
• Respond to urgent facility issues within scope of training, escalating emergencies per department protocol.
• Provide occasional guidance to entry-level maintenance staff on routine tasks and best practices.
• Perform other duties as assigned by the Senior Manager of Property Maintenance and Warehouse Management.

Experience & Education

• High school diploma or equivalent.
• 4-6 years of general maintenance, facilities, or building-trades experience, with demonstrated working knowledge of carpentry, painting, and plumbing repairs.
• Experience with grounds maintenance and irrigation systems preferred.
• Demonstrated sound, biblical Christian faith.

Skills & Abilities

• Ability to work independently, prioritize tasks, and manage time effectively with minimal direct supervision.
• Working knowledge of general carpentry, painting, and plumbing techniques, tools, and materials.
• Basic understanding of irrigation system components and care practices.
• Basic understanding of electrical troubleshooting for routine facility issues, with appropriate escalation for licensed-trade work.
• Strong problem-solving skills and sound judgment in determining when to escalate an issue.
• Good communication skills, both with department leadership and other CrossRidge staff.
• Bilingual (English & Spanish) preferred.
• Basic computer/tablet skills for logging work orders and completing task records.

Certifications & Licenses

• Valid driver’s license in good standing required.
• Relevant trade certifications (e.g., basic plumbing, irrigation technician) are a plus but not required.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Ability to lift and carry up to 50 lbs. regularly, and up to 75 lbs. occasionally with assistance.
• Ability to stand, walk, bend, kneel, climb ladders, and work in varied postures for extended periods.
• Ability to work outdoors in varying weather conditions (heat, cold, rain) as needed for grounds and irrigation duties.
• Ability to safely operate hand tools, power tools, and grounds-maintenance equipment.
• Schedule flexibility to work assigned shifts within CrossRidge’s 6:00 AM–10:00 PM operating hours, including rotating weekend shifts per the department schedule.