Job Title

Senior Clinical Prosthetist Field Education 

Reports To

Director, Clinical Services

Job Overview

To provide clinical support to Proteor customers, prosthetic-oriented training for our customers and internal personnel, and provide support to the US sales organization during the sales process when requested. The position requires extensive experience in patient care and highly effective communication skills for various public speaking assignments and providing instruction at educational seminars. The development of educational materials, letters of medical necessity and other written content required to support products are also within the scope of this position. 

Responsibilities and Duties

• Develop and present Proteor educational programs by identifying market opportunities, developing appropriate learning objectives, selecting instructional methodologies, and conducting presentations.
• Initiate and manage Proteor efforts to assist our customers in obtaining insurance authorization for our products including, but not limited to, the development of letters of authorization, as well as, providing personalized assistance to our customers. 
• Maintain customer satisfaction by providing and resolving customer issues with our products, as well as, documenting and reporting customer contacts/issues in a logical and usable fashion.
• Monitor the rehabilitation industry and report to the company on product concepts, competitor news, industry products, and scientific reviews.
• Maintain professional and technical knowledge by selecting, fabricating, and fitting Proteor products’ in a clinical setting, attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the department’s efforts by accomplishing related results as needed.

Qualifications

• Bachelor’s Degree.
• A minimum of 10 years of experience as an ABC-certified prosthetist/orthotist (CP or CPO) and/or
• A minimum of 10 years of experience working for a prosthetic manufacturer in a similar role.
• Certification or experience in fitting the following:
• Microprocessor-controlled devices
• Powered devices
• Vacuum technologies
• Clinic management experience including direct supervisory role of personnel and P&L responsibilities
• Excellent written, verbal communication, and presentation skills as demonstrated in the interview and prior work experience.
• Membership in or position held in industry-related organizations/societies
• Computer literate, specifically, in Word, Excel, and PowerPoint.  
• Travel up to 60% including some weekends.
• Position is home based.
• Must reside in area of responsibility.