Position Summary
The Senior Quality Engineer is a customer-focused, hands-on technical position responsible for translating customer and internal requirements into effective manufacturing quality plans. This position builds customer relationships, provides production floor quality engineering support, and advanced quality planning for new products & engineering changes. The role combines ownership of customer satisfaction, problem solving, corrective action, and process improvement with APQP and PPAP activities. The Senior Quality Engineer promotes a strong quality culture while supporting customer satisfaction, continual improvement, profitability, and safe operations.
Responsibilities/Duties/Tasks
- Primary customer contact for all quality related communications
- Build and manage relationships with customer quality personnel
- Provide hands-on support to production departments to resolve quality issues through effective problem-solving techniques
- Lead problem solving teams to address customer complaints, internal quality issues, improve processes, and reduce scrap.
- Maintain, update, and train manufacturing quality plans including inspection & control plans, and operator work instructions.
- Disposition suspect product and materials using customer requirements and knowledge of product end use
- Works with suppliers and subcontractors to resolve quality related issues
- Quality representative for NPD & EC projects
o Define and document quality requirements for all NPD and EC projects
o Manage schedule of quality related APQP activities
o Support customer design reviews, providing input into print development (datum structure, tolerancing, visual requirements, etc.)
o Participate in risk assessment activities (PFMEA)
o Develop metrology plan, including gaging to minimize CMM inspections
o Develop production control plans
o Define and document quality requirements for purchased components and or sub-contract operations
o Compile and submit PPAP documentation
- Daily Gemba participation
- Proficient in GD&T and its application
- Provides leadership in supporting a Safety & Quality culture
- Serve as an internal auditor, as assigned
- Maintains complete confidentiality relating to sensitive business, financial, and personnel issues.
- Responsible for knowing and following all environmental, health and safety rules, policies, and procedures for work area and takes responsibility to ensure that personal work activity is conducted in such a way so as to not affect the safety of themselves or others.
- All other duties as assigned.
Minimum Required
- BS in Engineering or related technical field, with a minimum of 5 years related experience.
- Experience developing new product and process qualification plans and manufacturing quality plans.
- Experience conducting process capability studies, design of experiments, statistical process control, and other techniques.
- Experience optimizing processes to achieve ongoing cost reductions and reduction of risk.
Preferred:
- Experience in quality engineering in a die casting and/or a precision machining environment.
- Experience with APQP process and PPAP submissions.
- Experience working with Automotive, Medical, or Aerospace products and standards.
- Experience with Zeiss-Calypso CMM programming or operation.
- Experience in the application of World Class Manufacturing principles.
- Experience utilizing Quality databases and ERP systems.
- Experience auditing quality systems and processes.
- ASQ or similar professional certification.
- Green Belt of Black Belt Certification a plus
Pay & Benefits
- $82,000 - $97,000 per year, depending on experience and education
- Employee Ownership (ESOP)
- 401(k) with company match
- Paid holidays and vacation
- Company-funded HRA account
- Flexible Spending and Health Savings Accounts
- Vision and Dental Insurance
- Company-paid Short-Term and Long-Term Disability
- Life Insurance