Psychosocial Group Manager

Department

Community Based Services (CBS)

Created

3/1/2019

Reports to

CBS Director

Revised

8/22/2024

FLSA Status

Exempt

EEO - 1

First/Mid-Level Officials & Mgrs.

Position Type

Full Time

Travel

Occasional travel within Lyon County

Work Hours

Mon – Fri, 8:00 am – 5:00 pm

Positions Supervised

Psychosocial Group Staff, Classroom Lead, Psychosocial Group Assistant, Daytime Program Lead, Summer Program Staff

Summary

The Psychosocial Group Manager provides oversight of psychosocial group service functions, an intensive outpatient treatment group for at-risk youth, through the achievement of compliance standards, providing leadership and effective supervision of program staff, and developing and maintaining successful relationships with clients, staff, and service provider partners.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Provides oversight to staff within the psychosocial group functions.
• Assists with group operations and administration ensuring effective supervision of program staff. Ensures compliance with company policies including staff ratios, progress note timeliness and accuracy, and developing and maintaining successful relationships with clients, staff, and service provider partners.
• Provides oversight to the enrollment process ensuring effective staffing patterns and proper communication/collaboration with families and referring partners.
• Oversees services provided to children and adults in an effort to teach individuals to develop appropriate behaviors and personal attitudes for successful functioning at home, school, and in the community. Services will focus on skill-building related to communication skills, self-esteem, anger management, and emotions.
• Provides effective leadership to department staff to promote and facilitate the delivery of professional and timely services to clients, families, agency staff, and visitors.
• Provides targeted case management, crisis case management, and any other necessary services to ensure effective operation of the program and communication with community partners and families.
• Meets or exceeds the productive standard of client contact hours set for position.

Work Environment

This job primarily operates in a professional office setting. This role routinely uses standard office equipment such as tablets/computers, phones, photocopiers, and filing cabinets.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 25 pounds. The employee is required to become certified in Managing Aggressive Behaviors (MAB), which includes training in proper restraint/physical intervention techniques to be utilized as a last resort. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions. 

Important Information

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA). The agency has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.

Skills & Abilities

Education

Bachelor’s Degree from an accredited university is required.

Experience

Five years’ experience working with SED children and adolescents and previous supervisory experience is preferred.

Certifications & Licenses

N/A

Computer Skills

Computer experience in Microsoft Office programs and basic computer fluency.

Additional Qualifications

Ability to work with persons with serious emotional disturbance; ability to successfully lead and direct a service department and its resources in an effort to support the agency mission; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.