About Ergotron:

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Through its 40+-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and through the Technology of Movement™, established a growing portfolio of products and solutions to help create environments that promote wellness, productivity and efficiency. 

Ergotron is headquartered in St. Paul, Minnesota, with a strong presence in North America, EMEA and Asia Pacific. For more information, please visit www.ergotron.com. 

Position Summary:

As a Supplier Quality Engineer at Ergotron, you'll make sure the components and products our suppliers deliver are safe, reliable, and built to the standard our customers expect. You'll be the quality voice between our suppliers, design engineers, manufacturing teams, and customers, from first article and PPAP through ongoing performance monitoring.

You will:

• Qualify, audit, and develop domestic and international suppliers so they consistently meet our specifications.
• Partner with Design and Sourcing early in development to build quality into new products, using FMEA, PFMEA, and validation testing.
• Lead root cause analysis and corrective action when issues arise, whether they come from a supplier, our assembly lines, or customer feedback, and confirm the fix worked.
• Run material review boards and use data to make sound disposition decisions.
• Drive continuous improvement across the supply chain and strengthen our ISO-based quality system.

Position Responsibilities:

• Participate in cross-functional product development teams, analyze test data, and lead product and process quality reviews to ensure new products and product enhancements meet customer, corporate, and industry requirements for safety and efficacy
• Perform root cause analysis and implementation, review, and close effective corrective and preventive actions on product nonconformance situations with suppliers, assembly, and customers to be sure action taken was effective and commensurate for the situation
• Advocate quality system and applicable standards to assure compliance with Ergotron’s quality policy and system and all pertinent regulatory requirements, maintain tactical quality metrics to monitor ongoing product and process quality, and lead quality improvement teams to continuously improve the ISO 9001 / 14001 / 13485 Quality Management System
• Review and develop domestic and international suppliers using business system surveys, on-site evaluations, supplier scorecards, and product specific control plans to ensure supplier products, processes, and systems can deliver to contract requirements
• Support Design and Sourcing on material cost reduction for domestic and international suppliers, assist in the identification of capable new suppliers, and work with suppliers and Design Engineers on product enhancements and deviation activities
• Lead material review boards to ensure product dispositions meet customer requirements and do not compromise Ergotron quality standards in the short and long term
• Monitor and proactively control for product safety and efficacy through the use of failure modes and effects analysis (FMEA), product design reviews, and design validation testing (D/MVT) 
• Design project specific quality plans that prove out the efficacy of the product design, manufacturing processes, and tooling and review and approve all product releases to ensure product input requirements meet or exceed product output performance 
• Organize, facilitate, and promote projects in the area of continuous improvement
• Utilize problem solving and analytical tools to make data-based decisions. Including A3, 8D, Problem Definition, Data Collection, Brainstorming, 5 Whys, Fishbone, Cause & Effect, Error Proofing, Variation Analysis, as well as statistical tools such as SPC, MSA, and DOE
• Some travel as needed to perform business system audits and new product qualifications 
• Additional duties as requested.
• Supports site specific QMS initiatives for continuous process improvement.

Position Requirements (Knowledge and Experience):

• Bachelor’s degree in engineering is required with 3+ years of demonstrated quality / process engineering / Lean continuous improvement results
• Proven track record in working with corporate personnel, suppliers, and customers on quality engineering topics. Experience working in ISO 9001 based quality systems and Lean environments required. Certified Six Sigma Green Belt or Lean champion is preferred.
• Good problem solver with the ability to rapidly handle change in a progressive and growing organization. Experience in a fast paced, manufacturing environment with new product development containing mechanical, electrical, and software elements is preferred.
• Candidate must have a solid understanding of statistical methods and their application to product or process engineering. Strong analytical and critical thinking skills are a must. The candidate must have experience with typical quality gauges, instrumentation, and engineering drawings.  
• Candidate must have experience with Lean Kaizen activities and using key Lean tools (SQDC boards, Gemba walks, 5S, SMED, TPM, value stream mapping, Kanban, standard work, etc.). Some project management experience in these areas is preferred.
• Must be able to communicate effectively with internal and external resources. Well-developed written/verbal communication skills. Strong interpersonal relations and team skills
• Strong Microsoft Suite skills are required. Experience with Power BI software and Oracle is preferred.
• Must be able to perform the physical requirements of the job as described for the position.

Benefits:

• Ergotron provides a fast-paced, innovative and flexible work environment with a comprehensive and competitive pay and benefits package.
• Our total rewards package includes, but not limited to; competitive wages consisting of base pay, bonus and/or incentive pay based on position, medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP). 
• We work hard and we recharge. With competitive Paid Time Off (PTO) programs which includes vacation and sick and safe time, and eleven paid holidays our employees have ample time throughout the year to spend with family and friends, traveling or relaxing.
• We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
• Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond.

Core Values:

• Customer-Centric Innovation
• Built to Last
• Always Improving
• Integrity