Job Title: Resident Assistant / CNA

Reports To: Wellness Director / Assistant Director

FLSA Status: Non-Exempt

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Position Summary

This position is responsible for providing high-quality personal care and support services that enhance residents’ physical, emotional, and social well-being while maintaining a safe, respectful, and supportive environment.

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Essential Duties and Responsibilities

Core duties and responsibilities include, but are not limited to, the following:

• Provide assistance with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility, in accordance with each resident’s Care Plan.
• Deliver personal care services with compassion, professionalism, and respect for resident dignity.
• Assist with medication management in accordance with company policy and training.
• Observe residents for changes in physical, emotional, cognitive, or behavioral condition and promptly report concerns to management.
• Accurately document resident care and observations in the electronic care plan (ECP) system each shift.
• Interact positively with residents and families to support a welcoming, respectful community environment.
• Maintain a clean, safe, and orderly living environment for residents.
• Respond promptly to call systems, pages, and emergency situations in accordance with policies and scope of practice.
• Provide emergency care as trained and appropriate.
• Participate in reviews and care coordination with nursing staff.
• Assist with household tasks including light housekeeping, laundry, and meal service support as needed.
• Carry assigned communication devices and respond promptly while on duty.
• Complete all assigned tasks and documentation by the end of each shift.
• Maintain knowledge of and compliance with DHS 83 and DHS 89 regulations, as applicable.
• Provide tours and basic facility information to the public in a professional manner when requested.
• Attend all required staff meetings, in-services, and educational programs.
• Maintain a professional appearance and demeanor at all times.
• Report to work on time and prepared for scheduled shifts.
• Perform additional duties as assigned by the Executive Director or management team.

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Supervisory Responsibilities

This position does not have supervisory responsibilities.

Qualifications

Education and Experience

• High school diploma or equivalent required.
• Certified Nursing Assistant (CNA) certification preferred.
• One year of experience in an assisted living or senior care environment preferred.

Certificates, Licenses, and Training

• Current CNA certification (preferred).
• CBRF certified in First Aid/Choking, Fire Safety, and Standard Precautions preferred.
• Experience working with the geriatric population preferred.

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Skills and Competencies

• Compassionate, resident-centered approach to care.
• Strong interpersonal and communication skills.
• Ability to manage emotional or difficult situations with professionalism.
• Strong observation, documentation, and problem-solving skills.
• Dependable, punctual, and accountable.
• Ability to work independently and collaboratively as part of a care team.
• Basic computer skills and ability to document electronically.
• Adaptable and able to manage changing priorities.
• Commitment to safety, quality care, and continuous improvement.

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Schedule and Availability

• Ability to work a flexible schedule, including every other weekend and every other holiday.
• Occasional travel may be required.
• Currently hiring for full/part-time 1st shift (6a-2p), part-time 2nd (6p-9p), and part-time 3rd shift (10p-6a every other weekend) 

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Physical Demands

The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made.

• Regular standing, walking, reaching, bending, and use of hands.
• Occasional sitting, climbing, twisting, and lifting.
• Ability to lift, push, pull, or move up to 50 pounds.

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Work Environment

• Moderate noise level typical of a senior living community.