Chan & Chan USA LLC is a growing Food Production Company currently hiring full-time team members! The Warehouse Manager position is a role in our newly built, clean and modern manufacturing facility. The Warehouse Manager is a valuable member of our growing team and plays a critical role in the manufacturing of our many products. Ideal candidates must be safety focused while consistently producing the highest quality products for our customers.   

Position Summary: 

The Warehouse Manager plays a critical role in overseeing various aspects of the Warehouse Operations. The duties and responsibilities of the Warehouse Manager can vary depending on the business needs and nature of the warehouse but generally include the following:  

Inventory Management:  

Maintain accurate inventory levels via SAGE ERP computer system. 

Monitor stock levels and reorder supplies as needed to meet daily production goals with no shutdowns. 

Conduct regular physical / cycle counting of inventory to support production and reconcile/investigate the root cause all discrepancies,  

Investigate and implement corrective actions for any identified operational inefficiencies. 

Shipping and Receiving:  

Coordinate and schedule the shipping and receiving of all materials. 

Inspect incoming shipments for accuracy and quality. Report on all discrepancies to Vice President of Operations. 

Verify proper packaging and labeling on all outgoing shipments. 

Implement and monitor quality control measures for incoming and outgoing products to ensure they meet quality standards. 

Investigate and implement corrective actions for any identified operational inefficiencies. 

Order Fulfillment:  

Process customer orders and prepare for shipment. 

Coordinate with other departments to fulfill customer requests. 

Ensure orders are picked and packed according to each customer’s order and meet all quality standards. 

Space Utilization:  

Optimize warehouse space for efficient storage and retrieval. 

Organize and maintain the layout of the warehouse. 

Implement space-saving measures and efficient storage systems. 

Equipment Operation and Maintenance:  

Operation of Bastian Automatic Storage Retrieval System (ASRS). Perform and maintain Preventative Maintenance (PM) log of all maintenance of the system. Immediately report all maintenance issues by contacting the Vice President of Operations, Maintenance, and/or Manufacturer for needed repairs. 

Operation of Fleet Manager Automated Mobile Robot. Perform and maintain Preventative Maintenance (PM) log of all robot maintenance. Immediately report all maintenance issues by contacting the Vice President of Operations, Maintenance and/or Manufacturer for needed repairs. 

Operation of all forklifts. Perform and maintain Preventative Maintenance (PM) log of all maintenance of forklifts. Immediately report all maintenance issues by contacting the Vice President of Operations, Maintenance and/or Manufacturer for needed repairs. 

Operation of all floor scrubbers. Perform and maintain Preventative Maintenance (PM) of all maintenance of scrubbers. Immediately report all maintenance issues by contacting the Vice President of Operations, Maintenance and/or Manufacturer for needed repairs. 

Report any maintenance issues for refrigeration and Humidity Control Systems to the Vice President of Operations and/or Maintenance for needed repairs. 

Perform all Preventive Maintenance (PM) for the roll up gate. Immediately report any maintenance issues to the Vice President of Operations and/or Maintenance for needed repairs. 

Will act as the backup Delivery Driver on occasions when the Driver is not available to make the needed delivery / pickup runs. Also, will be responsible for seeing the delivery truck is properly maintained and serviced according to the manufacturer’s recommended service schedule. Immediately report any mechanical issues to the Vice President of Operations. 

5S, Safety and Compliance:  

Ensure compliance with all EH&S regulations. 

Instill a safety mentality with all employees and encourage reporting of all safety concerns immediately to the Vice President of Operations, EH&S and/or Human Resources. 

Ensure all employees are always wearing the necessary Personal Protective Equipment (PPE). IMMEDIATELY report any violation of an employee, visitor, contractor, etc. who is not wearing the required PPE to the Vice President of Operations, EH&S and Human Resources, and ask them to leave the area. 

Maintain daily 5S cleaning. 

Along with EH&S, conduct regular Safety Training for all staff. Maintain record of each employee’s required participation and completion of safety training. 

IMMEDIATELY report all Near Miss, Accidents, and Injuries to the Vice President of Operations, EH&S and Human Resources.   

IMMEDIATELY seek the appropriate medical attention for any physical injury to any person. 

IMMEDIATELY report any property / equipment damage to the Vice President of Operations, EH&S and Human Resources for investigation. 

An accident report MUST be completed within 24 hours of the incident including the incident details and any witness observations. Accident reports must be submitted to EH&S and Human Resources. 

Along with EH&S hold an immediate Stand Down meeting with the entire team to address the accident, Root Cause and Retraining prior to resuming activities. Any employee who was off from work that day must receive the same retraining upon their return. 

Documentation and Record Keeping:  

Maintain accurate records of all warehouse activities and other related USDA/SQF documents and records. 

Generate reports on inventory levels, order fulfillment, and other key metrics. 

Maintain filing system of all documents related to shipments, receipts, and inventory transactions. 

Continuous Improvement:  

Identify opportunities for process improvements and efficiency gains. 

Notify the Management Team of identified opportunities and implement changes to enhance efficiency and performance. 

Supervision and Leadership:  

Supervise and lead warehouse staff and drivers. 

Provide proper training and corrective action training to all warehouse employees. 

Provide regular reporting on all warehouse operations. 

Provide proper training and logging of all warehouse activities. 

Immediately report any safety concerns to the Vice President of Operations, EH&S, Maintenance or Human Resources. 

Maintain weekly attendance records. Report to the Vice President of Operations and Human Resources any employee who is not meeting the Chan & Chan Attendance Policy standards. 

Actively promote Teamwork amongst the warehouse staff. 

Along with the Vice President of Operations and Human Resources recognize employees for a job well done, process improvement ideas and safety observations. 

Succession Planning. Who could be the next Lead or Manager? 

Work Environment:  

Physical surroundings are in an indoor warehouse / manufacturing environment. At times this position will be working in a refrigerated environment and on a rare occasion for a short period of time in a freezer environment. 

The work environmental characteristics described here are representative of what an employee encounters while performing the essential functions of the Warehouse Manager position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. 

You must always wear all required Personal Protective Equipment (PPE) in the food manufacturing areas as well as any required PPE for specific task being performed.   

Work Conditions:  

The work schedule is Monday through Friday and start times may begin as early as 5:00am and finish times as late as 6:00pm (or until finished) due to production demands. 

Extended work hours may be required (evenings / weekends) until work is complete due to production demands. 

Education and Experience:  

High School Diploma or GED desired / required.   

Ability to read, speak and write English is required. Bi-lingual Spanish is a plus. 

2+ years of prior Team Lead experience, preferably in a manufacturing environment is highly desired. 

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Chan and Chan USA LLC reserves the right to modify, add or remove duties and assign other duties as necessary. 

Minimum Qualifications:  

Must be meticulous in following written instructions, monitoring work efforts and reporting. 

Must be highly conscious of food processing sanitation issues. Previous USDA training a plus. 

Must have good interpersonal communication skills to work with warehouse employees, equipment, contractors, and management. 

Must be highly safety conscious and willing to cease operations due to safety concerns that could harm an individual, equipment or physical plant. 

Knowledge of MS Office products. 

Willing to work overtime as needed based on production demands. 

Must maintain an active Driver’s License and DOT Medical Card. 

Physical Requirements:  

Normally standing / walking with freedom of movement on a regular basis. 

Ability to work in a standing position for long periods of time (10 hours or more). 

Frequently lifting / moving up to 50 pounds according to EH&S safety guidelines. 

Frequent physical activity requires walking, climbing, bending, standing, pushing, pulling, lifting, and stooping. 

Required Training:  

The Warehouse Manager position requires training in Good Manufacturing Practices (GMP). 

All required EH&S training must be completed satisfactorily. 

Important Qualifications to Your Success:  

Ability to work both independently and as part of a team. 

Follow all safety and sanitation procedures in the facility. 

Able to adapt to a fast-paced environment and flexible to do other job duties as required. 

Consistently arrives to work on time, returns timely from breaks, and meets company attendance guidelines. 

Willingness to raise questions and concerns over issues. 

Good observation, critical thinking, and problem-solving skills. 

Self-aware, positive team attitude. 

Willingness to work overtime when required if applicable. 

Shows moral courage, openness, and honesty in all dealings with co-workers and company management. 

Strong leadership and communication skills. Ability to communicate and interface with co-workers, vendors, contractors, and management team. 

Strong organizational skills and ability to prioritize activities.