SPECIFIC RESPONSIBILITIES:

• Will exemplify the, “Service with Heart” attitude that is expected of all employees.
• Responsible for ensuring no confidential information is discussed or shared unless it is in the course of conducting valid Agency business.
• Responsible for conducting work in conformance with Agency’s policies and procedures in accordance with federal, state, and local laws and regulations 
• Provide transportation services as scheduled. Service may include delivery of meals, early morning, and evening service to be responsive to customers needs.
• Obtain daily Manifest Schedule for medical, senior center and other appointments from scheduling.
• Verify with customers by telephone the date and times of appointments and pick up.
• Assist customers on and off vehicles and to and from homes/destinations.
• Promptly report transportation problems to the Transportation Department.
• Maintain vehicle in a neat and clean condition, complete and submit appropriate paper work to Transportation Department when vehicle is due for service or needs maintenance.
• Accurately complete customer master forms, attendance reports and other forms within required time frame.
• Refer customers for other services when appropriate.
• Attend and participate in all scheduled staff meetings and training sessions.
• Performs other duties and responsibilities as assigned.

BASIC QUALIFICATIONS:  

• High School diploma, or GED, or demonstrated ability 
• Ability to pass a Department of Transportation (DOT) physical.
• Safe Driving Record.
• Must meet the Agency’s general requirements