As a Tier 3 Network Operations Technician, you will serve as a senior technical resource responsible for supporting and maintaining enterprise network infrastructure. You will troubleshoot and resolve issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working closely with the NOC, NetOps Tier 2, and fellow NetOps Tier 3 technicians, you will execute break/fix activities, implement configuration changes, and diagnose routing and switching issues across the network environment. Additionally, you will design, engineer, and deploy network solutions of varying complexity to support customer requirements, enhance operational capabilities, and achieve mission objectives.

• Perform approved network changes, including port configurations, VLAN assignments, ACL implementations, route advertisements, and standards compliance activities. 
• Diagnose, analyze, and resolve complex network issues by identifying root causes and implementing effective solutions. 
• Execute network deployments, installations, upgrades, and technical refresh initiatives across geographically dispersed locations. 
• Work independently and collaboratively within small teams while requiring minimal supervision. 
• Design and implement network solutions, perform maintenance activities, and provide advanced troubleshooting support for production environments. 
• Lead the investigation of complex technical problems, utilizing detailed data collection, analysis, and troubleshooting methodologies to identify and resolve issues. 
• Apply creativity, innovation, and sound technical judgment to achieve customer objectives and operational requirements. 
• Demonstrate advanced knowledge of routing protocols, including OSPF and BGP, with the ability to troubleshoot and resolve protocol-related issues. 
• Demonstrate experience troubleshooting and supporting GRE tunnels, VPN technologies, and VRF implementations within enterprise network environments.
• Bring experience with and be able to configure and troubleshoot HAIPEs and TACLANEs.

You’ll Bring These Qualifications:

• IAT II 
• CCNA
• TS/SCI security clearance with CI poly or ability to obtain a CI poly
• Familiar with both Cisco and Juniper network equipment 

Minimum Education & Experience (One of the following):

• High School/GED + 9 Yrs,
• Associates + 7 Yrs
• Bachelors +5 Yrs
• Masters + 3 Yrs
• PhD +1 Yrs 

The Bison Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, genetic information, or protected veteran status and will not be discriminated against on the basis of disability.  If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or our policy statement, please email EEO@bisongroupusa.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Accessibiity@bisongroupusa.com.  This mailbox is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Disclaimer: This position offers a wage or salary range based on market data and internal pay policies. This range is a good-faith estimate and may vary depending on qualifications, experience, and other factors. We do not request or use prior compensation history in making employment decisions. Any voluntary disclosure of prior wage information may be considered to support a higher offer but will not be used to justify a lower offer.

The Bison Group offers benefit options including medical, dental, vision, life, disability insurance, and accrued PTO including vacation, sick leave and holidays.

The listed pay range serves as a general guideline rather than a guaranteed salary. Final compensation is determined by a variety of factors including, but not limited to, role-specific responsibilities; candidate qualifications such as education, skills, and mission-aligned experience; market data, business considerations, internal equity, and any applicable legal or bargaining agreements (if any).