Description
Semmes Murphey Clinic's mission is to deliver the best care for people suffering from neurological illness while advancing the field of neuroscience.
Our precertification department is hiring a specialist. This role will primarily work on surgery precertification's. You will work closely with your team and the clinical staff to ensure the timely and efficient pre-cert of SMC procedures or surgeries and assist in providing continuity of quality patient care.
Key Responsibilities:
- Develop and maintain effective relationships with insurance companies, physicians, and medical office staff
- Determine necessity for precertification and coordinate with insurance companies, patients and clinical staff to obtain information
- Obtain and complete all insurance pre-certifications and authorizations, as required, for various surgical procedures
- Work collaboratively with block precertification and radiology precertification staff; contribute to both block and radiology authorizations as delegated
- Maintain complete and accurate precertification documentation in patient charts
- Regular and reliable attendance is required to successfully perform these essential functions
Requirements
Minimum:
- High school diploma or equivalent
- Two (2) years’ relevant experience in medical registration/admissions, precertification and/or medical insurance
Preferred:
- Current medical assistant certification or state licensure as a Practical Nurse (or licensure from a state within the Nursing Compact)
Knowledge, Skills, & Abilities
- Proficient knowledge of insurance requirements, medical/clinical terminology, medical necessity associated with various clinical procedure codes, and certification/referral work flow
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Knowledge of internet software and electronic medical records (EMR)
- Effective communication, both oral and written
- Excellent interpersonal skills with the ability to tactfully interact with all levels of the organization
- Ability to provide excellent customer service during difficult or emotional situations
- Ability to manage workflow and prioritize demands
- High level of confidentiality and discretion
Equal Opportunity Employer/Veterans/Disabled
#SMC