Anderson Orthopaedic Clinic provides state-of-the-art orthopedic care at the highest medical and ethical standards. This is a great opportunity to join a fantastic team. We are seeking a motivated, skilled and engaging professional to fill a Contact Center Agent position.
Schedule: Full-Time, Monday - Friday This is a hybrid role working in the office and remotely.
Pay & Benefits: Commensurate with experience. In addition to salary, the benefit package includes paid major holidays, vacation/sick time, health & dental insurance, and 401(k).
Requirements:
- Excellent communication skills
- Ability to multi-task
- Ability to collaborate with medical practice team/departments.
- Friendly and outgoing personality
- Keen attention to detail
- Professional communication style
- Excellent customer service skills
- Adoptable, proactive and quality-focused
- Computer proficiency - word, excel, email (such as outlook)
Core Responsibilities: Answering the phone, scheduling patients for office visits and transferring calls to the proper department within the practice.
Key Competencies:
Time management.
Communication.
Highly organized.
Ability to multi task and manage multiple, competing tasks, in a high energy and sometimes demanding work environment.
Ability to work in a repetitive environment with efficiency and detail.
Customer Service focused.
Computer proficient.