Area Director

HAS LLC | Idaho Falls/Ammon, ID

Position Summary

HAS LLC is seeking an experienced Area Director to provide operational, financial, and regulatory leadership for residential habilitation services. Reporting to the Regional Vice President, this role oversees program performance, staffing, client retention, compliance, and quality of care while promoting person-centered services that support the dignity, independence, and well-being of individuals served.

Key Responsibilities:

Operations & Leadership

• Lead daily operations across assigned programs and locations.
• Ensure consistent, high-quality service delivery and operational excellence.
• Monitor performance metrics and implement improvement plans.

Financial Management

• Manage area budgets, labor costs, overtime, and controllable expenses.
• Review financial performance and address variances.
• Support accurate documentation and billing readiness.

Staffing & Workforce Development

• Lead recruitment, onboarding, retention, and succession planning.
• Ensure adequate staffing coverage and training compliance.
• Coach and develop supervisors and program leaders.

Client Services & Quality

• Promote client retention and continuity of care.
• Partner on admissions and service transitions.
• Support person-centered planning, health and safety, and quality outcomes.

Compliance & Risk Management

• Maintain compliance with Idaho regulations and company policies.
• Oversee audits, surveys, incident reporting, and corrective actions.
• Identify and mitigate operational and compliance risks.

Stakeholder Relations

• Build positive relationships with families, guardians, service coordinators, and community partners.
• Address concerns promptly and professionally.

Qualifications

• Bachelor's degree in Human Services, Healthcare Administration, Behavioral Science, or a related field.
• 5+ years of leadership experience in residential habilitation, developmental disability services, healthcare, or a comparable human services setting.
• Experience managing budgets, staffing, performance metrics, and multi-site operations.
• Strong leadership, communication, problem-solving, and relationship-building skills.
• Valid Idaho driver's license and ability to meet background check requirements.

Preferred

• Advanced degree.
• Experience with Idaho developmental disability or residential habilitation services.

What Success Looks Like

• Strong budget and labor management
• Improved staffing and employee retention
• High-quality, person-centered service delivery
• Positive audit and survey outcomes
• Strong client, family, and stakeholder satisfaction

Benefits:

• Employee assistance program
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid orientation
• Paid time off
• Paid training
• Referral program

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