Summary

The Production Supervisor role is responsible for overseeing the productivity of the manufacturing operation within assigned areas as well as ensuring that quality procedures are followed correctly with accuracy and attention to detail. They are responsible for ensuring that the production schedule is executed in a timely manner and all safety, quality, and standard operating procedures are followed while keeping the customer experience in mind. This position has direct oversight over hourly team members and team leaders. By assigning and prioritizing tasks throughout their team, a primary objective of the role is to guide, direct, and mentor employees. The role provides development, technical guidance, and hands-on assistance to employees to meet company objectives. It is essential that this position communicates company strategies and objectives through multiple layers throughout the organization. The role will evaluate and recommend alternate procedures to improve quality standards and productivity. Leadership skills are essential for communication with appropriate stakeholders as well as the ability to influence, motivate, and guide others to take action towards achieving goals.

Major Duties And Responsibilities

Production Supervisor

• Oversee production processes and ensure efficiency and quality in production operations by inspecting product throughout its lifecycle, ensuring equipment is properly maintained in partnership with various departments and providing guidance to operators and technicians on their daily workflow.
• Review production forecasts and determine productivity requirements and adjust needed to produce product and meet overall objectives and goals.
• Ensure employees and new hires are properly trained in performing daily responsibilities by establishing, maintaining, and providing training for operational and safety procedures, basic machine maintenance, and defect identification.
• Assign and prioritize tasks to hourly production employees while providing development, technical guidance, training, and hands-on assistance when needed.
• Carry out development and performance management procedures within team by providing transparency and feedback, removing process barriers, identifying opportunities and strengths, and using discretion to escalate personnel concerns to the proper channels on a consistent and equitable basis.
• Develop and track goals for both individuals and their department and ensure stakeholders are informed regularly of progression.
• Support safety programs and OSHA compliance to communicate and influence a culture of safety and well-being in the workplace.
• Review departmental checklists for completion and validity to ensure adherence to quality procedures and defects are escalated through the proper channels for resolution.
• Communicate and partner with proper stakeholders when productivity issues are identified and develop mitigation plan for reoccurring issues.
• Track productivity metrics in assigned departments, identify and report trends to management and team members as appropriate.

Knowledge, Skills, & Abilities

• Possess leadership skills with the ability to influence, motivate, and guide others
• Demonstrate an understanding of basic woodworking
• Thorough understanding of applicable production processes and procedures
• Working knowledge of all available processing equipment within the facility
• Ability to identify process failures when they happen and coach the team through problem solving
• Ability to interpret and execute various technical procedures in verbal, written, mathematical or diagrammatical form
• Basic knowledge of OSHA safety practices
• Ability to adapt to changes and continuous improvement initiatives
• Basic mathematical skills
• Ability to teach others what s/he knows.
• Possesses good time management skills and understands how to prioritize tasks
• Possesses excellent verbal and written communication skills
• Possesses excellent organizational skills and attention to detail
• Demonstrates a high level of integrity

Physical Demands & Working Conditions

• Visual acuity, with or without corrective lenses, to discern product defects at an arm’s length
• Ability to hear speech and/or alarms through noise on the production floor
• Standing, reaching with hands and arms, and using hands and fingers to manipulate instrument or equipment controls, computer keyboard, office equipment, objects and tools
• Movement from one work location to another
• Standing often for extended periods of time
• Safely lifting objects up to 75 lbs.
• Temperature within manufacturing plant may vary between 60- 90+ degrees, and can occasionally exceed 90 degrees
• Exposure to intermittent or constant sounds generated by equipment
• Exposure to fumes, noxious odors and dust
• Handling of toxic or caustic chemicals
• Proximity to moving parts

Education & Experience

• High school diploma or equivalent required
• 3-5+ years’ experience in manufacturing, warehouse, or operations as a Supervisor/Manager
• Demonstrated leadership skills