SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change. 

Job Overview

The Human Resources  Supervisor is responsible for leading and coordinating the day-to-day and strategic human resources functions of SGA Youth & Family Services. This role oversees the HR team and provides leadership in employee relations,  recruitment and retention, performance management, compensation, benefits,  employee development, workforce planning, HR compliance, policies and organizational development. 

MAJOR DUTIES AND RESPONSIBILITIES

Leadership

• Responsible for management of the HR team and all HR strategies and initiatives. 
• Create a supportive environment by managing staff to drive operational success and ongoing professional development for the HR team. 
• Responsible for developing an annual performance management plan that includes creating a metric scale, guidance and support to management team on how to manage performance evaluation throughout the year, final ratings, and bonus and merit increases in conjunction with the executive team. 
• Develops Human Resources policies, procedures, and systems in coordination with senior leadership. 
• Ensures compliance with all applicable employment laws, regulations, and leave requirements.  
• Coordinates with legal counsel and contracted HR experts on sensitive issues and litigation.
• Provides support, professional recommendations, and guidance to managers and employees on various employee issues.
• Develops and implements HR strategies and systems that positively influence and support the operations and growth objectives of SGA Youth & Family Services.
• Works in collaboration with leadership team to support succession planning and periodic review of organizational effectiveness.
• Responsible for agency-wide HR communications. 

Recruitment, Capacity Building, and Employee Relations

• Leader in the development and promotion of a positive organizational culture that supports a diverse workforce.
• Responsible for supporting agency management in employee relations matters, progressive discipline, and terminations.
• Directs and monitors the employment and recruitment process to source, recruit, hire, and retain qualified staff.
• Researches, analyzes, and makes recommendations pertaining to compensation, salary structure, employee-related issues, benefits, market comparisons, and other HR matters.
• Manages workers’ compensation, FMLA, reasonable accommodation, and unemployment claims.
• Designs and/or locates, implements, and manages training for staff orientation, professional development, increase in management capacity, and required trainings as required by specific programs in coordination with program leadership. 

Administration and Other Related Duties

• Responsible for managing staff salary and time allocations in coordination with the fiscal team.
• Responsible for complaints support, workplace investigations, and organizational response to potential issues. 
• Responsible for the management of all HR related audits, required HR-component-program audits and reports, and local/state/federal reporting.
• Manages system for tracking professional licenses, certifications, and clearances.
• Oversees benefit administration of Group Benefits (Health, Dental, Vision, Life, 403(b), etc.).
• Oversight, evaluation, and recommendations for payroll and timekeeping systems and process automation.
• Performs other duties as assigned

KEY COMPETENCIES 

Sensitivity to Cultural Diversity

Problem Solving

Collaboration and Communication 

Leadership

Organization and systems Development

REQUIREMENTS

Education:  

Bachelor’s degree in Human Resources Management, Administration, Organizational Psychology, or related field, Master’s preferred

SHRM- CP, PHR Certification, preferred

Experience: 

• 3-5 Years of Non-For-Profit Human Resources experience
• Experience work in Human Service and/or Community-Based Service organization 
• Knowledge of Paylocity or other Payroll/Human Resource Management Information Systems

CONDITIONS OF EMPLOYMENT

• Ability to work varying hours Monday - Friday; schedule may include some evenings and weekends. 
• Office Software Proficiency: High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or G Suite (Docs, Sheets, Slides).
• Travel to other sites in Chicagoland area is periodically required. 

PHYSICAL REQUIREMENTS 

• Must be able to remain stationary 50% of the time.
• Must be able to frequently move inside the office to access file cabinets, office machinery, etc. 

FULL-TIME BENEFITS ELIGIBLE

BENEFITS

Eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance; employer-paid life insurance; short- and long-term disability coverage; a 403(b) retirement savings plan; paid vacation, sick leave, personal days, and holidays; an Employee Assistance Program; Benefits are provided in accordance with plan documents and organizational policies, and eligibility may vary based on employment status and scheduled hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.  This job description is subject to change at any time.

An Equal Opportunity Employer