Position Overview

Points East Veterinary Specialty Hospital of Wilson is seeking a Veterinary Specialty Surgery Manager to lead the daily operations of our established surgery department in Wilson, North Carolina. Working alongside two board-certified surgeons and a dedicated support team, you will help deliver advanced surgical care to pets and support the families and referring veterinarians who depend on us.

Working in close partnership with our surgeons and hospital leadership, the Surgery Manager will coordinate departmental workflow, develop and support the surgery team, and maintain the systems that allow our surgical services to operate efficiently. This is a hands-on leadership role that combines team development and operational oversight with direct clinical support as needed.

This is an opportunity to make a visible impact on patient care, team experience, and the continued success of our surgical services. If you have a servant leadership style and understand that KPIs also means Keeping People Inspired, Informed, Involved, and Interested, you will be the right match for the Points East team.

This is a full-time position with no on-call, weekend, or holiday requirements. Relocation assistance may be available.

 You will be instrumental in

• Leading and developing a skilled, dedicated surgery support team
• Partnering with our surgeons to align departmental operations and patient care needs
• Establishing consistent workflows that support efficient case preparation and surgical care
• Maintaining organized surgical spaces, reliable equipment, and appropriate inventory
• Creating a culture rooted in collaboration, accountability, and servant leadership

Responsibilities

• Supervise and support the surgery technician team, coordinating scheduling, training, and performance feedback
• Function as the department’s daily operational resource, addressing concerns and developing systems to reduce preventable issues
• Coordinate daily case flow, surgical preparation, and staffing to support the needs of our surgeons and patients
• Develop and maintain consistent departmental workflows while promoting team understanding and buy-in
• Work closely with our two board-certified surgeons to support the delivery of high-quality specialty surgical services
• Provide direct clinical care and technical assistance with surgical cases as needed
• Oversee surgical suite cleanliness and organization, instrument preparation, equipment readiness, and inventory
• Serve as a liaison between surgery and other hospital services to support communication and continuity of care
• Assist with client communication and case logistics in collaboration with the surgeons and hospital team
• Serve as a culture champion and lead by example with a positive, solutions-oriented outlook
• Support the professional growth of team members and continually improve the client and team experience

  Experience and Education

• Minimum of three years of experience in specialty surgery or anesthesia required
• Registered Veterinary Technician (RVT) strongly preferred
• Prior leadership or supervisory experience highly desirable
• Veterinary Technician Specialist (VTS) in Surgery or Anesthesia preferred
• Excellent written and verbal communication skills
• Strong organizational, time management, problem-solving, and critical thinking skills
• Ability to learn quickly and work effectively in a collaborative clinical environment

Required Skills and Abilities

• Ability to work with or around sick and injured animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, and unpleasant odors
• Ability to communicate professionally and effectively, including in emotionally charged situations, and maintain composure under pressure
• Commitment to high-quality client service, consistently demonstrating a “yes culture” and a solutions-oriented approach
• Proficiency with computers, electronic medical records, and related software, with the ability to learn and adapt to new technology
• Strong attention to detail and clarity in written and verbal communication

Physical Requirements

• Ability to safely handle and restrain animals of various sizes and temperaments
• Ability to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally with assistance
• Ability to stand for extended periods of up to 10–12 hours
• Ability to walk, bend, stoop, kneel, crouch, and reach regularly
• Ability to perform repetitive tasks involving the hands and arms, including typing, lifting, restraining, and cleaning

 Perks & Benefits:

• Competitive salary, commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurance
• 401(k) with employer match
• Paid time off, CE allowance, and uniform stipend
• No on-call, weekend, or holiday shifts

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.