The General Manager of M&R - Chassis Leasing manages day-to-day chassis fleet, repair, and yard operations at assigned locations, including Pier S and Pier B. The GM directs a union workforce in chassis maintenance and repair and supports customer and chassis pool partner relationships by understanding customer needs and contract terms. Safety, Customer Service, Labor Relations, Chassis Availability, and Yard Operations are the areas of focus for this position. The GM reports to the Director and supports an onsite 24-hour, 7-day operation.

Essential Duties:

? Manages daily chassis pool allocation and long-term use assignments to ensure fleet availability and utilization at assigned locations; supports the Director on leasing agreements, lessor relationships, and cost control.

? Manages chassis repair and maintenance operations, ensuring timely turnaround, roadability and safety compliance, and accurate tracking of repair costs and vendor performance.

? Manages day-to-day yard operations at Pier S, Pier B, and other assigned locations, including chassis staging, space utilization, traffic flow, and yard organization.

? Supports the chassis pool partner relationship through daily coordination and timely communication on availability, condition, and turnaround.

? Maintains equipment inventories at assigned locations and tracks assignment and utilization of equipment.

? Manages mechanics and leadmen in their work assignments and evaluates the performance of all employees under their direction.

? Determines work needs for each shift and assigns work to the workforce; reassigns mechanics to other locations or assignments based on operational need.

? Analyzes the quality of work performed and post-audits repairs with mechanics as needed.

? Selects and evaluates leadmen for assigned operations.

? Serves as a point of contact for customer inquiries related to chassis availability, condition, and turnaround, escalating to the Director as needed.

? Coordinates with PTSC Operations, Customer Service, and OAL teams to align chassis availability and repair turnaround with terminal and customer needs.

? Manages payroll processing and schedules; understands and manages mechanics' guarantee hours and overtime costs.

? Manages the inventory and parts ordering process and ensures work orders are documented and communicated timely.

? Supports budget development and works within established budget limits.

? Actively manages the safety of the operation, enforcing safety procedures (LOTO, fall protection, yard and chassis handling protocols) and participating in the development and implementation of company safety policies.

? Participates in incident investigations, root cause analysis, and corrective actions; conducts regular safety inspections of the yard and shop.

? Addresses and manages workers' compensation procedures.

? Identifies training opportunities for staff as needed.

? Participates in the interview process for potential new hires and makes recommendations; conducts 30, 60, and 90-day evaluations for all new hires.

? Engages in an interactive process with mechanics, as necessary, regarding reasonable accommodation of disabilities.

? Adheres to the collective bargaining agreement (CBA) and maintains positive labor relations with mechanics and union officials.

? Issues internal warnings and/or employer complaints as needed, in coordination with Labor Relations.

? Implements new processes, procedures, and technologies at assigned locations as directed.

? Prepares and provides customer reporting on safety, production, chassis availability, and contract performance as required.

? Keeps the Director informed daily of Safety, Customer Service, Production, and Labor Relations activities.

? All other duties and projects assigned to meet the ongoing needs of the organization.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

Capabilities:

? Strong management skills with the ability to lead a union workforce in a fast-paced environment.

? Problem-solving skills to respond quickly and effectively to operational issues.

? Strong organization skills with the ability to meet deadlines and work varied hours, shifts, and days.

? Ability to communicate effectively with the union workforce, customers, and other staff.

? Ability to analyze data and use fleet, CMMS, and business systems.

? Good mathematical skills and customer relations focus.

Requirements:

? BS/BA degree in Transportation, Logistics, Operations Management, or a related field, or equivalent experience in chassis, intermodal equipment, or fleet operations.

? Minimum 3 years of supervisory experience in maintenance and repair, chassis, or yard operations; union environment preferred.

? Working knowledge of chassis leasing, pool management, and yard operations practices.

? Working knowledge of chassis fleet and pool management systems, repair shop workflow, and yard equipment.

? Knowledge of safety and accident prevention regulations applicable to yard operations and chassis repair.

? Knowledge of mechanical and structural principles relevant to chassis maintenance, repair, and roadability standards.

? Valid driver's license and TWIC.

Physical Working Conditions:

? The ability to climb on and off chassis and inspect undercarriage components multiple times within a shift and carry required equipment.

? The ability to stand and walk for extended periods of time across a chassis yard.

? The ability to work in changing hot and cold climates based on weather conditions.

? The ability to work in an environment that may be hazardous to persons unable to see and hear fast-moving trucks, chassis, and yard equipment.

? The ability to work in an environment with a high level of noise.

? The ability to work rotating shifts, days, nights, holidays, and weekends as needed.

? The ability to drive between chassis yard locations (including Pier S and Pier B) and other assigned sites, 35%.

? The ability to lift 30 pounds, to include frequent movement of chassis parts and repair materials.

? The ability to use a computer/keyboard.