Position Summary

Elite Interactive Solutions is seeking an experienced Senior Human Resources Generalist to manage the employee lifecycle to provide positive employee experience.

This hands-on, in-house role serves as a strategic partner to managers and employees, supporting key human resources functions while fostering a positive and engaging culture. This role provides guidance on performance management, employee relations, talent acquisition, training & development, HR policies and procedures, and organizational effectiveness.

The Senior HR Generalist leads employee engagement and retention initiatives, analyzes workforce trends, and implements programs that enhance employee engagement and organizational culture. The role also ensures compliance with employment laws and company policies, dives continuous improvement, and promotes initiatives that support employee growth and organizational success.

Key Responsibilities

•  Employee Lifecycle: Enables timely and effective delivery of core day-to-day HR operations impacting employee lifecycle, including talent acquisition, onboarding & orientation, training & development, performance management, employee engagement.
• Talent Acquisition: Recruits, interviews, assesses, and facilitates the hiring of qualified job applicants for open positions across Operations, Security, Technical/Field Operations, Accounting & Finance, Sales, IT, and Corporate; collaborates with departmental managers to understand skills and competencies required for openings; recruits across multiple levels, including management, professional, technical, and operational positions.
• Payroll & Benefits: Owns the processing and submittal for bi-weekly payroll (Paylocity) and related post-processing reporting; ensures smooth integration to ancillary payroll touch-point processing, such as 401k, health benefits, COBRA administration, etc. 
• Onboarding & Orientation: Supports onboarding, orientation, and 30/60/90-day plans of all new employees to provide consistent, positive employee experience.
• Offboarding: Coordinates offboarding activities, including required documentation, internal communications, company property, system access, and separation requirements to ensure smooth process for employees and managers.
• Training & Development: Creates, delivers, and manages training, development, and career growth opportunities and records within HRIS to support internal advancement and continued skill development.
• Performance Management: Consults with managers regarding employee discipline and performance opportunities; investigates workplace situations and claims; supports decision making related to employment updates and changes.
• Employee Engagement: Develops and implements employee engagement initiatives aligned with organizational goals and values; promotes a culture of recognition, accountability, collaboration, and continuous improvement.
• Change Management: Supports change strategies, communications, and adoption activities for new or updated HR processes, programs, and special projects.
• Employee Relations: Provides advice to managers and supervisors regarding employee relations and performance issues to ensure consistency across organization. 
• Organizational Design: Partners with leadership to understand departmental needs and structure, updates job descriptions, provides communication recommendations, and updates system documentation.
• HRIS: Maintains accurate employee records and program data in HRIS (Paylocity).
• HR Reporting & Analytics: Prepares recurring and ad hoc operational reports, including headcount, new hires, promotions, departures, turnover, and training.
• HR Compliance: Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
• Process Improvement: Identifies and implements process improvements that increase efficiency, consistency, and employee experiences of HR programs, utilizing AI tools to optimize workflows.
• Special Projects: Develops and implements special projects as requested; projects may be of a moderately complex nature and require some knowledge and understanding of a particular area within the Human Resources arena. 

Estimated Priorities

• Talent Acquisition: 40%
• HR Processes (Onboarding, Orientation, Performance Management, Training, Offboarding): 25%
• Payroll & Benefits: 20%
• Employee Engagement & Relations: 15%

Knowledge, Skills, & Abilities

• Experience working with ATS and HRIS platforms; Paylocity experience is a plus.
• Exceptional communication skills, including verbal and written communication skills.
• Strong organizational skills, with ability to handle multiple projects and priorities simultaneously.
• Ability to flex and adapt in a fast-paced, growing, constantly changing environment.
• Exceptional interpersonal skills, with ability to connect with all employees and objectively coach Managers and employees through difficult workplace situations.
• Solid analytical skills, with ability to research and analyze various types of data and information.
• Ability to exercise discretion when handling confidential employee information and workplace issues.
• Strong level of independence and self-starter, requiring minimal day-to-day task supervision.

Qualifications

• 7+ years of progressive HR experience across employee lifecycle, with demonstrated experience in talent acquisition, HR metrics and analytics, training & development, performance management, and HR compliance.
• Bachelor’s degree in human resources, Business Administration, or related field preferred, or equivalent professional experience.

What Success Looks Like

The right person for this role will be highly proactive, professional, and a team player. They are flexible and open to working on multiple priorities that may shift to meet business needs.

Success means partnering and supporting employees and managers, having attention to detail, representing Elite’s growth opportunities in the marketplace, and managing special projects and change.

The Senior Generalist should be able to operate independently, communicate confidently with leadership, hold self and others accountable to meet HR deadlines, and create consistency throughout the employee lifecycle.

This role is located in the Elite ISI offices, with locations in DTLA and Monterey Park; the work will require flexibility to visit both locations.

 

Benefits:

Elite Interactive Solutions offers a competitive benefits package for eligible employees, including:

• Medical, dental, and vision insurance
• Employer contributions toward employee and dependent healthcare coverage
• Health Savings Account (HSA) with employer contribution, when applicable
• Company-paid Basic Life and AD&D insurance
• Company-paid Long-Term Disability insurance
• 401(k) and Roth 401(k) with a 100% company match on employee contributions up to 6% of eligible compensation. 
• Employee Assistance Program (EAP)
• Gym reimbursement program
• Paid time off and company holidays
• Professional development and growth opportunities

Eligibility and benefit offerings are subject to the terms and conditions of the applicable benefit plans and Company policies.

Equal Employment Opportunity

Elite Interactive Solutions is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.