POSITION SUMMARY

Under the direction of the Quality Director, the Quality Engineer supervises a team of Quality Assurance Leads and Technicians and serves as a liaison between customers, Operations and Engineering. The role leads improvements in statistical methods, quality cost analysis, specifications, procedures, compliance, and facility-wide quality performance.

ESSENTIAL FUNCTIONS

Quality Leadership and Customer Support

• Supervise, coach, and support the Quality Assurance team of technicians.
• Serve as the liaison among Operations, Engineering, and customers regarding specifications, quality requirements, and customer concerns.
• Ensure manufacturing operations comply with customer and internal specifications 
• Participate in customer audits and coordinate follow-up actions.
• Train employees on quality compliance, inspection methods, procedures, Quality Management System requirements, customer expectations, and regulatory issues.

Quality Systems and Documentation

• Research, write, and recommend changes to procedures, work instructions, forms, specifications, and related quality documentation.
• Develop and maintain electronic quality reports and presentations.
• Participate as an internal quality auditor and support audit readiness.
• Manage product holds and releases 
• Perform other duties as assigned.

Analysis and Continuous Improvement

• Improve statistical methods used to monitor and control product and process quality.
• Develop quality metrics and analyses covering cost, defects, and causes for senior leadership.
• Serve as a subject matter expert in root cause analysis and corrective action activities.
• Coordinate process improvements throughout the facility and verify that improvements are sustained.
• Actively support continuous-improvement activities and team meetings while maintaining accountability for results.
• Collaborate with Production, Engineering, Food Safety, and customers to resolve compliance issues.
• Support customer, internal, and regulatory audit activities and completion of follow-up actions.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in engineering or an equivalent combination of education and experience.
• Two or more years of manufacturing experience, machining, and/or quality.

PREFERRED QUALIFICATIONS

• Food manufacturing experience.
• PCQI certification.