Lexington Regional Health Center 

Title: Radiology Clerk 

Effective Date: November 3, 2026 

Supervisor: Director of Radiology 

Department: Radiology 

FLSA Status: Non-exempt  

Principal Duties and Responsibilities 

1. Greets patients and assists with check-in. 
2. Verifies patient information and scheduled exams. 
3. Answers calls and directs calls or messages to the appropriate staff. 
4. Communicates effectively with patients, visitors, providers, and other customers. 
5. Provides information about appointments, exam preparation, hours, and services. 
6. Assists with scheduling, rescheduling, cancellations, and appointment questions. 
7. Reviews schedules and supports patient flow and appointment coordination. 
8. Provides requested reports, records, and documentation according to policy. 
9. Maintains front desk records and files. 
10. Assists with correspondence, mail, and routine administrative tasks. 
11. Keeps reception and waiting areas organized and welcoming. 
12. Promotes patient and staff safety by following approved safety practices. 
13. Protects health information and follows privacy regulations. 
14. Reports concerns, patient issues, and operational needs to appropriate staff. 
15. Ensure patients and visitors follow current infection control guidelines.? 
16. Responsible for ensuring the environment meets appropriate governing body standards. 
17. Duties that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated items, etc.)    
18. Maintains patient and staff safety through the use of patient safety tools (Teamstepps, Just Culture, etc.). 
19. Regular attendance at the assigned work location is required. 
20. Performs all other duties as assigned.
     

Minimum Knowledge, Skills, and Abilities 

1. Basic reading, writing, spelling, math, and computer skills, typically acquired through a high school diploma or equivalent.
    
2. Individual must be 19 years of age in order to sign legal documents. 
3. Ability to maintain strict confidentiality with regard to protected and sensitive information. 
4. Ability to prepare professional reports and correspondence. 
5. Ability to respond promptly to routine inquiries and complaints from patients, employees, and regulatory agencies in collaboration with leadership. 
6. Ability to communicate effectively and positively with people from diverse backgrounds. 
7. Successful completion of required training in standard precautions and transmission-based protocols, with the ability to apply them during principal duties and responsibilities. 

Working Conditions 

1. Works in a well-lit, ventilated patient care environment with minimal exposure to excessive noise, dust, or temperature extremes. 
2. Spends approximately 90% of each shift completing paperwork and computer work, answering phones, and greeting patients. The remaining 10% may involve walking throughout the facility to deliver reports, retrieve mail, or assist patients.
    
3. Direct exposure to body substances during patient care activities and on contaminated surfaces such as patient equipment. 

Management responsibilities 

1. None 

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be a complete list of all responsibilities, duties and skills required.