Job Summary____________________________________________________________________
The Technical Associate 1 will work under the supervision of the Technical Operations Manager to ensure the successful technical execution of performances, special events, and rentals for the Overture Center. Work involves coordinating both equipment and event staff (stagehands) for theatrical staging and lighting, audio/visual, closed circuit, IT, and general communication services.

Roles & Responsibilities_____________________________________________________________

· Coordinates and/or performs the set up/tear down of all Overture Center-owned theatrical staging, audio/visual, closed circuit, computer and networking, theatrical sound and lighting, and electrical equipment to be used for events at the Center, including working at heights from aerial trucks, lifts, and ladders. 

· Completes daily work orders, time sheets, and billing information. Follows the appropriate procedures for recordkeeping, billing systems, and rates. 

· Performs basic data retrieval functions in VenueOps (event services software). 

· Determines the appropriate response to urgent situations, operational problems, and short-notice situations. Directs and oversees the activities of assigned Stagehands accordingly. 

· Provides training, direction, and guidance to stage staff appropriate to their skill level. Gives feedback to supervisor on stagehand staff performance. 

· Instructs other staff and clients on the proper use of equipment, monitors equipment use, and assistance as needed. Ensures adherence to safety and theatrical standards, reviews work of Stagehands to ensure quality standards are met. 

· Aids in the collection and tracking of stagehand hours for the purposes of accurate payroll processing.

· Together with higher-level staff, lends insight to clients to assess and plan theatrical staging, lighting, sound, counterweight, rigging, communication, computers, and networking, audio/visual, and/or electrical requirements for various types of events. 

· Advises staff on the capabilities of Overture Center equipment and systems and provides information relative to the availability, cost, compatibility with other equipment, and techniques for achieving desired results based on their experience.

· Maintains and cleans equipment and performs necessary preventative maintenance. Performs troubleshooting, modification, and repair of theatrical lighting, audio/visual, closed circuit, and electronic equipment. Researches and recommends outside vendors for major specialized repairs or modifications.

· Operates Overture Center’s theatrical, audio/visual, and other “high tech” equipment not suited for direct use by clients or stagehand staff.

· Performs other duties as assigned.

To successfully perform this job, the individual must be able to perform each essential job function satisfactorily. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

This is a full-time, regular position eligible for medical, dental, vision, retirement, and time-off benefits. 

This is a represented position with an hourly rate of pay of $28.83. 

Qualifications____________________________________________________________________
The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Education & Experience:

· High school diploma/GED.

· Technical degree in Electronics, Welding, Carpentry, or related area preferred.

· Specific positions may require training in areas such as lighting, sound, carpentry, welding, or rigging, to be completed during the probation/trial period. Such requirements will be established at the time a position is filled. Failure to complete the required training may cause the employee to not pass the probation/trial period.

· 3 years relevant training and/or experience.

Knowledge, Skills, & Abilities:

· Working knowledge of the methods and practices used in the general installation, testing, operation, and maintenance of theatrical lighting, audio/visual, electronic, computer, and telephone equipment and electrical connections associated with the entertainment industry and knowledge of the related tools and materials.

· Working knowledge of sound reinforcement, lighting, computers and networks, closed circuit television, and related audio/visual and electronic practices and equipment as they relate to entertainment and performance activities.

· Knowledge of theatrical production terms and techniques and the ability to produce desired stage and lighting effects.

· Knowledge of billing procedures relating to the use of contracted Stagehands and related positions.

· Working knowledge of occupational hazards and necessary safety procedures and equipment.

· Consistently delivers a high level of customer service to both internally and externally.

· Ability to use specialized electronic testing and repair equipment. 

· Ability to work from schematics, penciled layouts, blueprints, and specifications, and to use documented programs.

· Ability to manage time effectively, work under tight deadlines, pay considerable attention to details, and resolve operational problems effectively.

· Ability to effectively communicate, both in writing and orally, on the telephone and by using portable radios.

· Ability to give, understand, and follow oral and written work orders and instructions. 

· Ability to use a computer to perform recordkeeping and report preparation.

· Ability to establish and maintain effective working relationships.

· Ability to deal tactfully and effectively with promoters, clients, and guests exercising personal judgment and initiative in resolving conflicts. 

· Possession of a valid driver’s license or ability to meet the transportation requirements of the job.

Working Conditions

The physical requirements outlined below represent the essential functions of this role. These requirements are provided to help identify the physical demands of the position and are not intended to be an exhaustive list of all duties. Overture is committed to creating an inclusive workplace and will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Time-Based Activities

Sitting: 3-4 hours

Standing: 3-4 hours

Walking: 6 hours

Driving Continuously: Never

Driving Intermittently: 1-2 hours

Frequency-Based Activities

Continuously: Bending, squatting, climbing, pushing, pulling, reaching above shoulder level, reaching below shoulder level, twisting, grasping, fine manipulation, carrying, lifting 0-75lbs, working at heights, and operating equipment or machinery.

Frequently: Lifting 76-100lbs, working in areas with temperature changes, and operating a forklift.

Occasionally: Driving automobiles.