Job Title: Sales Associate
Location: The Highlands – Porter, Texas
Department: Caldwell Homes
Reports To: VP Sales & Marketing
Type: Full-Time

 About Caldwell Companies

Caldwell Companies is an award-winning, fully integrated real estate development and investment firm based in Houston, Texas. For more than 35 years, we have been developing large-scale master planned communities, commercial developments, residential rental communities, and managing real estate investments with a commitment to excellence. As a faith-based, lifestyle-focused organization, we are dedicated to creating exceptional places that enrich lives.

Consistently recognized by the Houston Business Journal as one of the Best Places to Work, Caldwell Companies offer a fast-paced, entrepreneurial environment grounded in integrity, teamwork, and selfless service. Our culture values respect, accountability, and personal growth, empowering individuals to thrive while working toward shared goals. Guided by our mission - Doing it right. Right now.® - we strive for excellence in everything we do and offer competitive compensation and benefits to support our team.

Caldwell Homes, our homebuilding division, is an important part of our diverse real estate portfolio, offering thoughtfully designed homes and a personalized buying experience. As we continue to expand, this role offers a unique opportunity to grow and strengthen the Caldwell Homes brand.

Position Summary

The sales associate guides prospective buyers through the Caldwell Homes buying experience, from the first visit through contract and construction. The role builds trusted buyer relationships, supports community sales goals, and coordinates timely, accurate information across sales, design, construction, and customer service.

Primary Responsibilities

• Welcome and engage prospective buyers; assess their needs, preferences, timing, and homebuying goals. Guide them to suitable homes, plans and homesites explaining features, finishes, and design options.
• Maintain in-depth knowledge of Caldwell Homes' product, pricing, floor plans, available homes, financing options, community amenities, and lifestyle features. Present to prospective buyers accurately and confidently.
• Prepare and process purchase contracts, change orders, and related sales documentation accurately and in a timely manner
• Coordinate buyer selections and communicate construction updates and buyer questions to the appropriate Caldwell Homes team members.
• Manage the model home and sales office during operating hours, ensuring a clean, welcoming, and presentation-ready environment.
• Follow up promptly and consistently with prospects and buyers throughout the sales and construction process
• Generate and cultivate leads through Realtor relationships, referrals, community partners, and self-generated outreach
• Record and monitor visitor traffic, sales activity, follow-up, leads, and pipeline status in the CRM and provide timely updates to the VP of Sales and Marketing.
• Participate in sales training and stay current on community information and relevant market activity.
• Other duties as assigned

• High school diploma or equivalent required; associate or bachelor’s degree in business, Sales, or related field is preferred.
• 3+ years of new home sales, real estate, or related sales experience preferred
• Strong interpersonal, communication, customer service, negotiation, and closing skills
• Excellent customer service orientation and communication skills
• Self-motivated, goal-oriented, with the ability to build rapport, manage follow-up, and achieve sales goals in a commission-influenced sales environment
• Proficiency with Microsoft Office and CRM/sales tracking systems
• Ability to work weekends, evenings, and holidays as needed to accommodate buyer schedules