Position Overview:

Processes or coordinates all approved prescriptions for new or existing patients ensuring all patient’s needs are being met or addressed.

Positions reporting to this position: Direct reports: None.

Responsibilities:

§ Accurately and efficiently processes new or refilled prescriptions.

§ May investigate unpaid claims and troubleshoot any issues that might arise.

§ Ensures all insurance information has been accurately entered.

§ May communicate with physician’s office to ensure continuous patient care.

§  Investigates previously approved prescriptions that indicate rejected status.

§ Works closely with team members outside of department to ensure the utmost in patient care.

§ May complete patient benefit verification.

§ Knowledgeable regarding Senderra’s community values and demonstrates them daily.

§ Participates in staff meetings, conference calls, and other meetings, as needed.

§ Knowledgeable regarding Senderra’s community values and demonstrates them daily.

§ Performs other incidental and related duties as required.

§  Assist pharmacists in preparing and dispensing medications.

§ Maintain pharmacy inventory, checking in orders and maintaining pharmacy records.

§ Process prescriptions accurately and efficiently.

§ Excellent communication and interpersonal skills

 

Education / Licensing Requirements: 

High School Diploma or G.E.D. Valid NC Technician License required, valid PCTB license or ExCPT certification preferred. 

Experience Requirements: 

1 – 3 years pharmacy experience preferred 

Essential   Skills/Experience

Excellent   organizational skills Proven time   management skills Team player Attention to   detail Proven ability to   prioritize and multi-task 

Characteristics

Sense of urgency Organized, detail   oriented; catches errors early Ethical; respects   confidentiality 

Working Conditions: 

§ Fast-paced environment.

§ Requires normal vision (corrected) both close and distant.

§ Requires normal hearing levels (corrected).

§ Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending.

§ Uses office equipment and machinery effectively.

§ Requires normal finger dexterity for keyboarding.

§ Works effectively with frequent interruptions.

§ Lifting requirements of 10 pounds frequently.

§ Minimal travel <10%.

Organizational Relationships: 

Reports to the Manager Pharmacy Operations.