Chan & Chan USA LLC is a growing food manufacturer producing high-quality frozen dumplings, buns, sausages, and other specialty products for our own brands and for leading retail and foodservice customers. Our team works in a modern, clean facility where safety, food safety, and quality come first. 

Position Summary 

The Maintenance Supervisor leads the maintenance team at the Bethlehem, PA plant, keeping production and packaging equipment, Freon and CO2 refrigeration, the boiler, and facility systems safe, reliable, and food-safe. The role builds and runs the preventive maintenance program, develops the plant’s maintenance management system, leads breakdown response, and develops the Maintenance Lead and Technicians. This is a hands-on leadership role. Success is measured by equipment uptime, preventive maintenance completion, response and repair times, work order backlog, maintenance cost, safety performance, and food safety compliance. 

Essential Functions 

• Build and lead the maintenance team: recruit, hire, train, and develop the Maintenance Lead and Technicians, and cross-train them on critical equipment. 
• Plan, schedule, and run the preventive maintenance program; meet completion targets and keep accurate equipment history. 
• Develop the plant’s computerized maintenance management system (CMMS): build out equipment records, preventive maintenance schedules, parts lists, and work order history. 
• Lead breakdown response and troubleshoot mechanical, electrical, pneumatic, hydraulic, and PLC-controlled equipment, including ovens, tumblers, injectors, dicers, mixers, grinders, extruders, and spiral conveyor systems. 
• Maintain packaging equipment, including vertical and horizontal flow wrappers and cartoners, as well as powered industrial trucks and the crane warehouse system. 
• Maintain Freon and CO2 refrigeration and freezer systems, the boiler, HVAC, compressed air, and other facility systems, working with qualified contractors where required. 
• Prioritize and schedule work orders with the Production Supervisors and Operations Manager, and keep the backlog under control. 
• Manage spare parts and critical spares; buy parts and services with Supply Chain; schedule and oversee outside contractors. 
• Track and report maintenance KPIs: downtime, mean time between failures, mean time to repair, preventive maintenance completion, backlog, and maintenance spend; lead root cause analysis on repeat failures. 
• Support equipment installations, line start-ups, and capital projects with the Operations Manager and the Director of Engineering. 
• Own maintenance safety: lockout/tagout, machine guarding, electrical safety, hot work, and confined space procedures. 
• Prepare the maintenance portion of the operations budget and manage spending against it. 

Food Safety, Quality and Safety Responsibilities 

The company operates under dual USDA (FSIS) and FDA jurisdiction. 

• Follow Good Manufacturing Practices (GMPs), hygiene, allergen, and foreign-material controls, and complete all required food safety and safety training. 
• Own food safety and safety results for maintenance work, ensure only trained people perform critical tasks, and own corrective and preventive actions. 
• Follow hygienic maintenance practices: food-grade lubricants, tool and parts control, foreign material controls, and glass and brittle plastics rules. 
• Ensure equipment is cleaned, inspected, and released by FSQA or sanitation before production restarts after maintenance work. 
• Maintain equipment to sanitary design standards and support USDA (FSIS) and FDA inspections and customer and certification audits. 

Supervisory Responsibilities 

Directly supervises the Maintenance Lead and Maintenance Technicians (about 4 hourly employees). Directs outside maintenance contractors as needed.

Required 

• High school diploma or equivalent; technical degree, certificate, or apprenticeship preferred. 
• 5+ years of industrial maintenance experience in manufacturing, including 2+ years leading technicians. 
• Hands-on mechanical and electrical troubleshooting, including three-phase power, motors, drives, and basic PLC diagnostics. 

Preferred 

• Electrician experience or license. 
• HVAC experience or certification, such as EPA Section 608. 
• Freon and CO2 refrigeration and freezer systems experience. 
• Food manufacturing experience in a USDA- or FDA-regulated plant, including ovens, tumblers, injectors, dicers, mixers, grinders, extruders, and spiral conveyors. 
• Packaging equipment experience: vertical and horizontal flow wrap and cartoners. 
• Boiler, powered industrial truck, and automated (crane) warehouse system experience. 
• Experience setting up or developing a CMMS; Sage X3 a plus. 
• Stainless steel welding and fabrication. 

Knowledge, Skills and Abilities 

• Reads electrical schematics, mechanical drawings, and equipment manuals. 
• Plans work and makes sound priority calls during breakdowns. 
• Coaches technicians and holds the team to safety and quality standards. 
• Builds out and uses a CMMS; uses Excel and Word; uses data to track downtime and repeat failures. 
• Communicates clearly with production, FSQA, contractors, and leadership. 
• English required. Cantonese, Mandarin, or Spanish a plus. 

Required Training and Certifications 

• GMP, allergen, and food defense training before working on the floor. 
• Authorized lockout/tagout training before working on equipment. 
• NFPA 70E electrical safety training within 6 months of hire, if not already held. 
• OSHA 10-hour General Industry within 6 months of hire, if not already held. 
• Powered industrial truck and aerial lift certification as required by the work. 

Physical Requirements 

Stand, walk, and climb ladders and platforms for much of the shift; frequently lift and carry tools and parts up to 50 lb; kneel, crawl, reach overhead, and work in tight spaces; work at heights with fall protection. 

Work Environment 

Production floor, maintenance shop, and utility areas. Refrigerated production rooms below 50°F and periodic work in freezers below 0°F; heat near ovens and the boiler; work near moving machinery and electrical equipment under lockout/tagout; noise; wet floors; lubricants, refrigerants, and cleaning chemicals. Required PPE includes hairnets, smocks, gloves, safety glasses, cold-weather gear in freezers, and hearing protection where posted. 

Schedule and Travel 

Monday to Friday, day shift. On-call coverage for breakdowns, and weekend or holiday work for preventive maintenance, shutdowns, and installations. No regular travel. 

Disclaimer, ADA, EEO and Signatures 

Disclaimer: This job description is not an all-inclusive list of responsibilities, skills, or working conditions. Chan & Chan USA LLC may modify, add, or remove duties and assign other duties as needed. 

ADA: Applicants and employees must be able to perform the essential functions of this position, with or without reasonable accommodation. Requests for accommodation are reviewed case by case. 

EEO: Chan & Chan USA LLC is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, age, disability, genetic information, veteran or military status, or any other characteristic protected by law.