The Medical Scheduler and Panel Coordinator reports to the CMO and works closely with the Medical Provider Coordinator in supporting the needs of the Medical Department. This position is responsible for scheduling all medical providers and mid-levels, managing the on-call calendar, PTO shifts and OB call schedules. Additionally, this position is responsible for coordinating provider and mid-level panels including supervising and monitoring recalls, updating providers of status of recalls, and generally keeping providers informed of their panel size and status. 

The ideal candidate will embrace our mission, vision and values, and possess the ability to manage multiple high level priorities. The ideal candidate will be able to anticipate the CMO’s needs and demonstrate a high level of discretion and independent judgment.

Major responsibilities include, but are not limited to, the following:

1. Manages Provider Scheduling utilizing available scheduling tools; manages on-call calendar and PTO shifts; OB call schedule changes; communicates with hospitals.
2. Coordinates provider and mid-level panels.
3. Supervises and monitors recalls for provider panels.
4. Updates providers of status of recalls.
5. Keeps providers informed of their panel size and status.
6. Prepares new patient welcome letters for new Alliance patients.
7. Prepares recall letters for patients.
8. Prepares patient recall letters.
9. Works with surgical referrals and authorizations as needed
10. Manages the CME reimbursement process ensuring that proper records are maintained and reimbursement is timely.
11. Other projects as assigned by the CMO.

REQUIRED MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• At least 2 years of administrative work in a clinic setting.
• Excellent computer skills, including Google Calendar, Microsoft Word, Excel, PowerPoint. 
• Excellent verbal and written communication skills.
• Must be highly detail oriented and organized. 
• Ability to exercise a high level of discretion, independent judgment and problem solving. 
• Ability to take complete ownership of projects, from beginning through completion.
• Ability to maintain strict confidentiality.
• Valid CA Drivers License and current vehicle insurance; must be able to travel between sites.

DESIRED MINIMUM QUALIFICATIONS

• Bachelors Degree preferred
• Bilingual Spanish/English preferred
• Experience in community health care and/or non-profit experience

PHYSICAL DEMANDS

• Extensive computer/keyboarding ability
• While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.

SALARY AND BENEFITS:

Salary: $30.56 - $37.16 per hour

Employment Type:

Additional Information:

• Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked.

**Salud is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [831-728-8250, and HRDept@splg.org].