What is the job?

Maintenance Technician is responsible for maintaining hotel’s facilities, guest rooms, public areas, and equipment in safe, clean, and proper working condition. This position performs routine preventive maintenance, responds to maintenance requests, troubleshoots equipment issues, and completes repairs to ensure guest satisfaction, employee safety, and smooth hotel operations.

Hiring bonus: 

$1,000 total—$500 upon hire and $500 after 90 days of employment. Each payment is subject to being actively employed and in good standing. Full eligibility and payment terms will be provided in writing.  

Benefits and discounts provided to company employees: 

• Medical/Dental/Vision Insurance 
• Vacation time
• Vacation Enhancement
• Personal Day
• Paid Holidays
• Funeral/Bereavement Leave
• Pet Bereavement
• Footwear Reimbursement Policy
• $20,000 Life Insurance Policy
• Holiday Bonus
• Sick time
• Travel Benefits at IHG® Hotels & Resorts Worldwide
• Friends and Family Rate at the Crowne Plaza Lansing
• Retirement Plan with company match

Benefits eligibility varies based on position, employment status, and length of service.

Your day to day

• Perform routine inspections, preventive maintenance of guest rooms, hallways, lobbies, meeting rooms, and other hotel facilities.
• Responds in a courteous and timely manner to all guest requests and complaints relative to room maintenance.
• Complete work orders in a timely manner.
• Perform minor repairs involving plumbing, electrical systems, lighting, doors, locks, windows, furniture, and fixtures.
• Repair or replace damaged items, including faucets, toilets, showerheads, light bulbs, outlets, and door hardware, within the limits of training and authorization.
• Inspect and maintain heating, ventilation, and air conditioning (HVAC) systems; change out filters and report major issues to Chief Engineer.
• Maintain hotel equipment, tools, and maintenance supplies in good working condition.
• Perform basic painting, drywall patching, caulking, and other general building repairs.
• Assist with swimming pool, laundry, kitchen, and other facility maintenance as assigned, following applicable safety requirements.
• Monitor and maintain mechanical rooms, utility areas, and building systems for leaks, unusual noises, damage, or other potential problems and report issues.
• Maintain accurate records of completed work, preventive maintenance inspections, and outstanding repair requests.
• Follow hotel safety procedures, OSHA requirements, fire safety guidelines, and applicable building codes.
• General upkeep of the grounds (signage, trash, parking lot, etc.).
• Keep maintenance work areas clean, organized, and free of hazards.
• Coordinate with housekeeping and front desk staff to prioritize guest room repairs and minimize room downtime.
• Assist with emergency maintenance situations, including water leaks, power interruptions, and equipment failures.
• Perform other maintenance-related duties as assigned by management.

What we need from you

• Communication skills, written and verbal, in the primary language(s) used in the workplace.
• Ability to engage with colleagues and guests.
• Basic computational abilities such as basic addition, subtractions, and division of numbers.
• A high school or equivalent education is required. Previous experience in hotel maintenance, building maintenance ore related field preferred.
• Basic knowledge of plumbing, electrical repairs, HVAC systems, painting and general building maintenance.
• Knowledge of materials, methods, terminology, equipment, and tools used in the maintenance, repair, and construction of building structures and systems including those used in performing rough and finished carpentry, plumbing, heating, electrical, mechanical, and painting work.
• Knowledge of construction and project management principles, and practices of safety management are necessary.
• Knowledge of local, state, and federal laws, ordinances, codes, and rules is necessary.
• Ability to read and understand construction drawings, plans, and specifications is necessary.
• Perform complex maintenance duties and operate related equipment.
• Operate equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Work is performed in an indoor and outdoor environment; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions.
• Position requires extensive mobility, up to 8 hours in length at a time.
• Ability to position self to perform daily duties; occasional repetitive motions required.
• Ability to climb to unusual heights on ladders, to lift, transport, maneuver moderate to heavy amounts of weight, and to operate assigned equipment and vehicles.
• Must be able to transport up to 50 pounds on a continuous basis and maneuver carts and equipment weighing up to 250 pounds frequently.

A high school or equivalent education is preferred. Previous experience in Hotel maintenance, building maintenance, or related field preferred. Technical training at an accredited junior college or technical center is preferred.

Basic knowledge of plumbing, electrical repairs, HVAC, systems, painting and general building maintenance is required.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subjects to disciplinary action, up to and including, separation.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.

E.E.O: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a drug free workplace. Background checks are done on all positions.