Position Overview

The Quality Technician inspects, tests, and verifies materials, components, in-process assemblies, and finished electrical power distribution equipment to ensure conformance with engineering drawings, customer specifications, and applicable quality requirements. This role works closely with Manufacturing, Engineering, Supply Chain, and Operations to identify defects, maintain accurate inspection records, and support safe, reliable products.

Key Responsibilities

1. Inspection & Product Verification

• Perform incoming, in-process, and final inspections of electrical distribution products, components, and assemblies.
• Verify workmanship, dimensions, labeling, wiring, and assembly against drawings, bills of materials, work instructions, and inspection criteria.
• Use calibrated measuring tools and inspection equipment; document results and identify out-of-tolerance conditions.
• Assist with functional and electrical test activities within training and authorization limits and established safety procedures.
• Communicate inspection findings promptly to Production, Engineering, and Quality leadership.

2. Nonconformance & Corrective Action

• Identify, document, segregate, and track nonconforming materials and products in accordance with procedures.
• Support containment, rework verification, disposition tracking, and follow-up inspections.
• Assist with root-cause investigations and corrective and preventive actions.
• Monitor recurring defects and report quality trends to appropriate teams.
• Verify that corrective actions and process changes are reflected in inspection practices.

3. Quality Documentation & Compliance

• Maintain accurate inspection reports, test records, checklists, and quality documentation.
• Interpret engineering drawings, wiring diagrams, specifications, and documented acceptance criteria.
• Follow company quality management system procedures and applicable customer requirements.
• Support internal audits, traceability, document control, and inspection readiness.
• Maintain calibration status and proper care of assigned measurement and test equipment.

4. Manufacturing & Engineering Support

• Partner with production teams to resolve quality concerns during fabrication, assembly, and testing.
• Support first-article inspections, new product introductions, and engineering changes.
• Provide timely feedback on manufacturing defects, assembly issues, and process variation.
• Collaborate with Supply Chain and Receiving on supplier material quality concerns.
• Assist with product reinspection following rework or repair.

5. Continuous Improvement & Team Support

• Participate in quality improvement projects, defect reduction efforts, and standard work development.
• Help train production personnel on inspection checkpoints and workmanship expectations.
• Collect and report quality metrics such as defects, rework, and first-pass yield.
• Maintain organized, safe inspection areas and follow all required PPE and electrical safety practices.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required; technical certificate or associate degree in quality, manufacturing, electrical technology, or related field preferred.
• Experience in manufacturing inspection, quality assurance, or electrical equipment assembly preferred.
• Ability to read mechanical drawings, electrical schematics, wiring diagrams, and work instructions.
• Familiarity with electrical distribution products, switchgear, control panels, or industrial electrical assemblies preferred.
• Ability to use measuring instruments and complete accurate inspection and test documentation.
• Working knowledge of nonconformance reporting, root-cause analysis, and quality systems preferred.
• Strong attention to detail, communication, problem-solving, and basic computer skills.
• Ability to work safely on a manufacturing floor, use required PPE, and perform physical inspection tasks with reasonable accommodation.

Level Expectations

Quality Technician I

• Typically, 0–2 years of manufacturing or quality experience; entry-level candidates with relevant technical training considered.
• Performs routine incoming and in-process inspections using established checklists and direct guidance.
• Documents findings, identifies visible defects, and escalates nonconforming conditions promptly.
• Learns inspection equipment, drawings, safety requirements, and quality procedures.

Quality Technician II

• Typically, 2–5 years of relevant quality inspection experience in a manufacturing environment.
• Independently performs incoming, in-process, and final inspections on a range of electrical assemblies.
• Interprets drawings and specifications, documents nonconformances, and verifies routine rework.
• Supports investigations, first-article inspections, training, and process improvements with limited oversight.

Quality Technician III

• Typically, 5+ years of progressive quality inspection experience, preferably with electrical distribution equipment.
• Leads complex inspections and supports resolution of difficult product, process, and supplier quality issues.
• Provides technical guidance on inspection methods, documentation, root-cause analysis, and corrective actions.
• Mentors less-experienced technicians and partners with Engineering and Operations to improve quality controls.