General Manager
Job Type
Full-time
Description

  

Overall Business Leadership

  • Own full P&L responsibility for the Sur-Form business including the facility, balancing operational efficiency with revenue growth, commercial, and customer satisfaction
  • Set annual business goals and operating plans in partnership with ownership/leadership; report on performance against targets
  • Serve as the site's senior leader- the primary point of accountability for day-to-day performance and long-term direction


Operations

  • Direct all manufacturing operations, including production scheduling, quality, maintenance, and continuous improvement across thermoforming, trimming/finishing, and assembly operations
  • Oversee tooling management, mold maintenance, and process/cycle time optimization to support throughput and scrap reduction
  • Own safety performance and ensure a strong safety culture on the floor
  • Manage capacity planning, capital equipment decisions (e.g., forming machines, tooling investments), and process improvement initiatives
  • Oversee supply chain, procurement, and inventory management, including plastic sheet/resin sourcing to support on-time delivery and cost targets
  • nsure quality systems and customer specifications are consistently met, including gauge, dimensional, and cosmetic requirements typical of thermoformed parts


Commercial / Sales

  • Maintain and grow relationships with key customers, participating directly in top-account management
  • Partner with (or oversee) the sales function to support quoting, pricing strategy, and new business development
  • Translate market and customer feedback into operational and product decisions
  • Represent the company in customer visits, industry events, and key account negotiations as needed


People Leadership

  • Lead, develop, and hold accountable a team across operations, sales, and support functions (~40 employees total)
  • Build bench strength and succession depth across the leadership team
  • Foster a culture of accountability, engagement, and continuous improvement
  • Partner with HR on workforce planning, performance management, and organizational development


Financial Management

  • Manage budgets, cost controls, and margin performance across the site
  • Review financial statements and operating metrics regularly; adjust plans to hit targets
  • Evaluate and justify capital investments
Requirements

  

Required

  • 10+ years of progressive manufacturing leadership experience, including significant time in an operations leadership role (Plant Manager, Operations Manager, or similar)
  • Demonstrated experience with commercial/customer-facing responsibility, sales support, key account management, or direct P&L/revenue ownership
  • Proven track record leading a team of comparable size (small-to-mid-size manufacturing environment, ~25–75 employees)
  • Strong financial acumen. Comfortable owning a P&L and budget
  • Hands-on leadership style suited to a smaller, close-knit organization
  • Bachelor's degree in business, engineering, operations management, or related field (equivalent experience considered)


Preferred

  • Experience in thermoforming, injection molding, or another plastics manufacturing process
  • Familiarity with lean manufacturing / continuous improvement methodologies
  • Prior experience managing both operations and sales functions under one role
  • Experience in a family-owned, private, or smaller PE-backed manufacturing business