The District Manager oversees and manages food service operations across multiple correctional facilities within the Eastern North Carolina district for Skillet Kitchens. This role ensures the consistent delivery of high-quality, safe, and nutritious meals while adhering to regulatory requirements and operational standards. Through leadership, strategic oversight, and a commitment to quality and compliance, the District Manager contributes to the overall success and operational excellence of the district.
Essential Duties and Responsibilities:
- Assist Food Service Directors in the day-to-day operation of kitchen facilities by traveling to kitchens and working directly with Food Service Directors
- Provide on-site coverage at facilities when kitchens are short-staffed
- Support the opening of new accounts by joining the opening team and directing and training new Food Service Directors and employees
- Work closely with the Regional Manager and coordinate with Traveling Food Service Directors on coverage for vacancies, PTO, and new openings
- Coordinate with the Accounting team on weekly transmittal of reports from the kitchens
- Coordinate with the Human Resources team on required documentation for new hires, terminations, and disciplinary reports
- Assist Food Service Directors with employee discipline and corrective action
- Supervise and coordinate food service operations across multiple correctional facilities within the district
- Ensure adherence to standardized procedures, policies, and regulatory guidelines across all facilities
- Monitor food production processes to maintain quality, portion control, and consistency
- Ensure compliance with health, safety, and sanitation regulations, including regular inspections and audits
- Develop and manage budgets for food costs, labor, and supplies within the district
- Implement cost-saving measures while maintaining high standards of food service
- Train and mentor Food Service Directors and kitchen staff
- Conduct performance evaluations, provide feedback, and facilitate training programs
- Manage relationships with food vendors and suppliers to ensure quality, cost-effective purchasing, and timely delivery
- Negotiate contracts and agreements to optimize procurement processes
- Maintain accurate records and documentation related to food inventory, production, expenditures, and compliance
- Prepare reports and present operational performance metrics to senior management
- Foster positive relationships with correctional facility management and Skillet Kitchens staff
- Address concerns, resolve issues, and ensure satisfaction with food service operations
- Other duties as assigned
Minimum Qualifications:
- Bachelor's degree in culinary arts, food service management, business administration, or a related field, or equivalent experience
- Significant experience in food service management, with demonstrated leadership in a multi-facility or district-level role
- Knowledge of nutrition, dietary guidelines, and food safety regulations (e.g., ServSafe certification)
- Strong organizational, analytical, and problem-solving skills
- Excellent communication and interpersonal abilities, with the ability to collaborate effectively with diverse teams
- Flexible hours may be required to oversee operations and respond to operational needs
- Ability to work under pressure and manage multiple priorities in a secure and regulated environment
- Valid driver’s license and ability to travel frequently, including overnight stays
- Must pass national and local background checks, including facility-specific background checks for each correctional facility in the district
Physical Requirements:
- Work environment includes regular travel between correctional facilities throughout the Eastern North Carolina district
- Ability to work in commercial kitchen and correctional facility environments, including standing for extended periods, when providing on-site coverage
Benefits:
- Vehicle allowance and fuel card
- Paid Time Off (PTO)
- Full-time benefits (medical/dental/vision) offered after 60 days
- 401(k) match (after 6 months of full-time employment)
- Free $50,000 term life insurance policy
- Additional company benefit programs
Note: This job description is intended to provide a general overview of the responsibilities and requirements for the position. Duties and qualifications may vary depending on the specific needs of the facility.
Skillet Kitchens is an Equal Opportunity Employer. M/F/Vets/Disabled and other protected categories are encouraged to apply.