Spartech is seeking an experienced Warehouse Manager with a strong background in global logistics, international shipping, warehouse operations, and international trade compliance. This individual will oversee warehouse activities, inventory control, domestic and international shipments, and the coordination of logistics across multiple countries and regions.

The ideal candidate will have practical experience managing international shipments of IT equipment, servers, networking hardware, and other technology assets. The candidate must understand the documentation, customs requirements, tax considerations, and regulatory processes associated with importing and exporting equipment across international borders.

This role will coordinate with freight forwarders, customs brokers, shipping carriers, Importers of Record (IORs), international logistics partners, and internal teams to ensure shipments are executed accurately, efficiently, and in compliance with applicable regulations.

The position will support Spartech's global operations across the United States, India, Hong Kong, Singapore, the United Kingdom, and EU countries, while helping establish standardized logistics procedures, shipment visibility, and inventory accountability across all operating regions.

 Key Responsibilities

1. Warehouse & Inventory Management

· Oversee daily warehouse operations, including receiving, inspection, inventory management, storage, picking, packing, staging, and outbound shipping.

· Maintain accurate inventory records for servers, networking equipment, IT hardware, spare parts, and customer-owned assets.

· Establish procedures for asset identification, serial number tracking, inventory reconciliation, and chain of custody.

· Coordinate equipment staging, configuration support, rack-and-stack preparation, returns, repairs, and equipment redeployment.

· Manage warehouse space, storage costs, equipment handling, and shipment preparation.

· Coordinate incoming and outgoing shipments to ensure proper documentation, packaging, labeling, and handling.

· Maintain accurate records of inventory movements, customer assets, and equipment stored on behalf of clients.

· Develop and enforce standard operating procedures for warehouse safety, security, and inventory control.

2. Global Logistics & International Shipping

· Coordinate international shipments between the US, India, Hong Kong, Singapore, the UK, and EU countries.

· Manage end-to-end shipping activities, including pickup, export documentation, freight forwarding, customs clearance, international transportation, final-mile delivery, and proof of delivery.

· Work directly with freight forwarders, customs brokers, carriers, local logistics providers, and international partners.

· Obtain and compare shipping quotes, transit times, insurance options, duties, taxes, and applicable administrative fees.

· Monitor shipments from origin to destination, proactively address delays, and communicate status updates to internal stakeholders and customers.

· Coordinate import and export requirements for IT equipment, including servers, switches, routers, networking components, and data center hardware.

· Understand international shipping terms, including Incoterms, and how responsibilities for transportation, customs clearance, duties, and taxes are allocated.

· Maintain shipment tracking records, delivery confirmations, and documentation for audit and customer reporting purposes.

· Coordinate reverse logistics, returns, equipment replacements, repairs, and international equipment transfers.

3. Importer of Record (IOR) & Customs Compliance

· Demonstrate a strong working knowledge of Importer of Record (IOR) requirements and the responsibilities associated with importing equipment into foreign countries.

· Coordinate with authorized IOR partners and customs brokers to ensure shipments satisfy local import regulations.

· Understand country-specific requirements for import permits, product certifications, customs declarations, and supporting documentation.

· Ensure the correct consignee, importer, exporter, commodity classification, declared value, and shipment purpose are reflected in shipping documentation.

· Coordinate required documentation for IT hardware imports, including applicable permits, product registrations, and certifications.

· Support country-specific import requirements, including applicable BIS requirements in India and relevant product or equipment restrictions in other jurisdictions.

· Identify shipments that may require additional licenses, permits, certifications, or regulatory review before dispatch.

· Escalate customs clearance issues, documentation discrepancies, and regulatory risks before they cause shipment delays or additional costs.

· Maintain complete records of customs entries, clearance documents, and import/export transactions.

4. International Shipping Documentation

The successful candidate must understand, prepare, review, and coordinate the following documentation:

· Commercial Invoice (CI): Accurate equipment descriptions, quantities, declared values, currency, shipper and consignee information, country of origin, and applicable customs details.

· Bill of Lading (BOL): Shipping instructions, carrier documentation, consignee information, and shipment details for ocean and applicable multimodal freight.

· Air Waybill (AWB): Coordination and verification of air freight documentation and shipment information.

· Packing Lists: Detailed equipment descriptions, quantities, weights, dimensions, serial numbers, and package information.

· Customs Declarations: Accurate commodity classifications, customs values, origin information, and supporting import/export documentation.

· Certificates of Origin: Coordination when required by the destination country or applicable trade arrangement.

· Import Permits and Product Certifications: Tracking and coordination of country-specific regulatory requirements.

· Proof of Delivery (POD): Collection and retention of delivery confirmation and receiving records.

· Shipping Insurance: Coordination of declared shipment values, coverage requirements, and claims documentation.

The candidate must be comfortable identifying discrepancies between commercial invoices, packing lists, transport documents, and customs declarations before shipments are released.

5. VAT, Duties & International Tax Coordination

· Understand the application of Value Added Tax (VAT), customs duties, import taxes, and related fees associated with international shipments.

· Coordinate with finance teams, customs brokers, and tax advisors to identify applicable taxes, duties, and import charges.

· Understand the distinction between customs duties, import VAT, domestic VAT, and other country-specific taxes and fees.

· Verify that shipment documentation supports accurate customs valuation and appropriate tax treatment.

· Track import-related expenses, including freight, insurance, duties, taxes, brokerage, storage, and administrative charges.

· Coordinate with authorized local partners to obtain the documentation required for import VAT recovery or other applicable tax processes.

· Understand how Incoterms and importer/exporter responsibilities can affect the allocation of shipping costs, duties, and taxes.

· Escalate questions regarding tax registration, VAT recovery, permanent establishment, or local tax obligations to qualified tax professionals.

6. Global Country Coverage

· United States: Domestic and international shipping, export documentation, customs coordination, inventory management, and freight forwarding.

· India: IOR coordination, applicable BIS requirements, import permits, customs clearance, local delivery, and coordination with Indian logistics partners.

· Hong Kong: International freight coordination, customs documentation, import/export processing, and regional distribution.

· Singapore: Import/export documentation, customs clearance, local delivery, and regional logistics coordination.

· United Kingdom: Customs declarations, import VAT, applicable duties, and coordination of import/export documentation.

· European Union: Country-specific import requirements, customs clearance, import VAT, applicable duties, and coordination across EU member states.

The candidate is not expected to personally act as the licensed importer or tax advisor in every country. However, the candidate must understand the operational requirements and know how to coordinate with qualified local partners to ensure shipments move compliantly.

7. Vendor, Cost & Process Management

· Establish and maintain relationships with international freight forwarders, customs brokers, IOR providers, carriers, and warehouse vendors.

· Negotiate shipping rates and service terms while balancing cost, transit time, shipment security, and customer requirements.

· Track logistics expenses and identify opportunities to reduce freight, storage, customs brokerage, and handling costs.

· Develop standardized shipping procedures, documentation templates, and approval workflows.

· Maintain a centralized shipment tracking process with clear milestones, owners, expected delivery dates, and escalation procedures.

· Review vendor invoices against approved quotations, shipment records, and agreed service terms.

· Identify opportunities to improve shipment visibility, inventory accuracy, and overall operational efficiency.

· Provide management with regular reporting on inventory, shipping activity, costs, exceptions, and performance.

Required Qualifications

· 5+ years of experience in warehouse management, international logistics, freight forwarding, supply chain operations, or a closely related field.

· Demonstrated experience coordinating international imports and exports across multiple countries.

· Strong practical knowledge of IOR requirements, commercial invoices, bills of lading, air waybills, packing lists, and customs documentation.

· Working knowledge of VAT, import duties, customs valuation, and international shipping costs.

· Experience coordinating shipments involving the United States, India, Hong Kong, Singapore, the UK, and/or EU countries.

· Familiarity with Incoterms and international freight forwarding practices.

· Experience managing inventory, shipment tracking, receiving, shipping, and warehouse documentation.

· Strong organizational, communication, vendor management, and problem-solving skills.

· Proficiency with Microsoft Excel and inventory, ERP, warehouse management, or shipment-tracking systems.

· Ability to manage multiple shipments, deadlines, and international logistics issues simultaneously.

Preferred Qualifications

· Experience shipping servers, switches, routers, data center equipment, and other high-value IT assets.

· Experience with India-specific import procedures, including applicable BIS certifications and import permits.

· Familiarity with customs classification systems, including HS codes and applicable HTS codes.

· Experience coordinating international equipment returns, repairs, temporary imports, or cross-border transfers.

· Familiarity with international shipment insurance, customs brokerage, and import/export audit documentation.

· Experience working with international subsidiaries, local IOR providers, and third-party logistics partners.

· Experience developing logistics processes for a growing, multi-country organization.

· Familiarity with ERP, CRM, WMS, and shipment-tracking platforms.

Key Performance Indicators (KPIs)

· Inventory accuracy and reconciliation.

· On-time shipment and delivery performance.

· Accuracy and completeness of international shipping documentation.

· Reduction in customs delays, shipment exceptions, and avoidable storage charges.

· Freight and logistics cost control.

· Compliance with established shipping and inventory procedures.

· Shipment tracking visibility and timely status reporting.

· Vendor performance and responsiveness.

· Accurate recordkeeping and timely resolution of inventory discrepancies.

Core Competencies

· Strong attention to detail and documentation accuracy.

· Hands-on warehouse and logistics leadership.

· Understanding of international trade and customs processes.

· Ability to identify and resolve shipping and compliance issues.

· Effective communication with international vendors and internal stakeholders.

· Accountability, organization, and process improvement.

· Ability to operate in a fast-paced environment with changing priorities.

Position Objective

The primary objective of this position is to establish and maintain a reliable, cost-effective, and compliant warehouse and global logistics operation for Spartech. The successful candidate will ensure that IT equipment is properly received, tracked, stored, documented, shipped, and delivered across international markets while minimizing delays, controlling costs, and maintaining accurate inventory and shipment records.

Department - Warehouse & Global Logistics

Reports To - Executive Management

Salary Range - $60,000–$80,000 annually

Benefits - Medical,   dental, and vision insurance; 401(k) retirement plan (subject to plan   eligibility and terms)

Office Location - 85 Franklin Road, Dover, NJ 07801

Employment Type - Full-Time

Global Coverage - United States, India, Hong Kong, Singapore, United Kingdom, and European Union