About PacificWRO:

At PacificWRO, we believe in uplifting people and spaces. Yes, we’re energized by designing and furnishing some of the most iconic buildings, companies, college campuses, and hospitals across the Pacific Northwest. But more importantly, we value each team member’s unique contribution to those projects because we’re not just creating great work environments for other teams – we’re creating a great environment for our team. Our people are quick-thinking, hardworking, and adaptable. They also care deeply about our broader community, consistently showing up to make a difference. And with that same commitment to excellence, PacificWRO continues to rank among the top-performing MillerKnoll Certified Dealers in the country.

Position Summary: Project Coordinator

The Project Coordinator is responsible for the entire sales order fulfillment process, including management of customer orders from order entry point through final punch list resolution. This role provides support to sales personnel and accurate, timely service to customers by coordinating order entry, order management, factory interface and close-out of orders.  

Responsibilities & Duties: 

• Review and enter orders in Core, ensuring accuracy, completeness, and proper setup.
• Coordinate purchase orders and procurement of products, materials, and services based on project phasing, delivery dates, and locations, including online credit card purchases.
• Monitor vendor acknowledgements, shipment notifications, and warehouse receiving documents; resolve discrepancies in alignment with company policy and communicate issues to sales and internal teams.
• Prepare and distribute installation documents (e.g., work orders, receiving tickets).
• Process and follow up on punch list and warranty orders, ensuring timely resolution.
• Communicate order status, punch list updates, and delivery/installation details with internal teams, vendors, and customers.
• Schedule and coordinate deliveries and installations for both local projects and out-of-network projects via MillerKnoll’s Service Net platform.
• Maintain accurate project records including signoffs, approvals, and key decisions.
• Confirm project completion and ensure invoicing is accurate and timely.
• Manage multiple tasks and deadlines effectively, completing assignments to team standards.
• Assist with training as needed and actively pursue professional development opportunities.
• Responsibilities may be adjusted as required.

Benefits:

• Medical plans with 85% employer premium contribution 
• Dental plans with 65% employer premium contributions
• Employer paid Basic Life Insurance plan 
• FSA and HSA plans
• 401k with employer match 
• Paid time off policy 
• 10 paid holidays per year
• Hybrid work policy - 3 days per week in the office

Skills & Qualifications:

• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to write simple correspondence. 
• Ability to effectively present information verbally in one-on-one and small group situations to customers, clients, vendors, and other employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. 
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  
• Ability to follow established processes and guidelines while independently troubleshooting and resolving issues.

Education & Experience:

• Bachelor’s degree with up to 2 years of related experience or equivalent combination of education and experience (high school diploma or GED required).
• Knowledge of standard concepts, practices, and procedures in the commercial furniture industry is preferred.
• Ability to follow established processes and guidelines while independently troubleshooting and resolving issues.
• Proficiency with Office360 and Core is preferred.