The Quality Specialist supports the maintenance of the Quality Management System (QMS). This position is responsible for developing and maintaining controlled documentation, conducting internal audits, supporting corrective action activities, and collaborating with departments to ensure processes are effectively documented and consistently followed.  

Roles and responsibilities

Quality Management System

• Support the implementation, maintenance, and      improvement of the ISO 9001 Quality Management System.
• Assist with quality objectives, management reviews,      risk assessments, and QMS performance monitoring.
• Collaborate across all departments to evaluate process      effectiveness, identify compliance gaps, and implement improvements.

Documentation Development and Control

• Develop, revise, and maintain standard operating      procedures, work instructions, forms, and other controlled QMS documents.
• Observe operations and collaborate to ensure      documentation accurately reflects established processes.
• Manage document review, approval, revision control, and      distribution in accordance with QMS requirements.
• Develop process maps, flowcharts, and visual work      instructions as needed.

Internal Auditing and Compliance

• Conduct internal QMS and process audits to evaluate      compliance with ISO 9001 and company requirements.
• Document objective evidence, communicate findings, and      maintain audit reports and records.
• Track audit findings and support corrective action      follow-up and effectiveness verification.
• Assist with external certification and customer audits.

Corrective Action and Continuous Improvement

• Support the investigation and resolution of quality      system nonconformities through root cause analysis and corrective action      processes.
• Monitor corrective action progress and maintain      accurate supporting records.