Job Summary:
As the Director of Sales & Growth, you will play a pivotal role in leading and supporting a team of agents to achieve their goals and maximize their potential. Your responsibilities will encompass various aspects of leadership, including recruitment, retention, inspiration, and facilitating, all while promoting the company's values and maintaining compliance with relevant regulations.
Duties/Responsibilities:
Five Core Responsibilities: Leading, Recruiting, Retaining, Inspiring, Facilitating
- Focus daily on recruiting new and experienced agents, maintaining detailed records of all communication and contacts.
- Devote at least one day each week to retaining existing agents through proactive engagement and support.
- Maintain clear and consistent communication with your agents across multiple channels, such as morning updates, sales meetings, training sessions, and accountability check-ins.
- Encourage agents to engage with and utilize ancillary services.
- Oversee the recruitment and onboarding process to ensure a seamless transition for new agents.
- All the above require the ability to time block, schedule and track the activities as required in the Road Map to Growth.
- Deliver the company's "Focus on Five" value proposition effectively and routinely, ensuring existing and prospective agents understand and utilize available tools, resources, and programs of the company and the Coldwell Banker brand.
- Participate in meetings, calls, and trainings, including weekly accountability groups, one-on-one sessions, and monthly leadership meetings.
- Serve as a support resource and mentor for agents and staff, providing guidance, support, and encouragement as needed.
- Yearly performance review with VP of Sales and Growth and/or Chief Sales and Growth Officer.
- Promote the Core Values of the company both internally and externally.
- Promote a positive work environment that aligns with the company's core values and discourages harassment or discrimination.
- Works with the VP of Brokerage Operations and/or Managing Broker to ensure compliance with all applicable federal, state and local laws and regulations and with the company’s Policies and Procedures Manual.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office and Google Suite or related software.
Education and Experience:
- High school diploma or equivalent.
- Valid Real Estate License for the state they operate in.
- Valid Driver's License.
- At least two years of related experience required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.