The Manufacturing Quality Manager leads the plant Quality Control department and is responsible for all QC/QA activities on
WellBoss products, including parts manufactured internally, those assembled internally, and those received from outside
vendors. This is a hands-on leadership role accountable for day-to-day quality execution: inspection, calibration, internal
audits, the nonconformance and Material Review Board process, scrap, and quarantine and material disposition. The role
reports to the Production Manager but works directly with the Quality Manager.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
The Manufacturing Quality Manager is accountable for the following functions and responsibilities:
• Lead QC processes, systems, personnel, delegation, coaching, and daily operations.
• Maintain SQDC data, drive improvements, and support production goals.
• Manage calibration, gages, inspection equipment, and critical instrumentation.
• Oversee receiving and in-process inspections, including required 100% inspections and scrap evidence.
• Manage NCRs, MRB dispositions, scrap workflows, and vendor compliance issues through closure.
• Control quarantine inventory, shelf-life, expired material, recalls, and related reporting and training.
• Maintain QMS procedures, protocols, checklists, and consistent shop-floor compliance.
• Ensure complete D365 quality orders, inspection records, and supporting documentation for controlled items.
• Protect data integrity through timely, accurate files, test records, and results.
• Conduct internal audits, verify corrective actions, and support external and customer audits.
• Maintain ISO 9001 and applicable API Spec Q1 and 11D1 compliance and support ECRs.
• Maintain safety, PPE, regulatory, and professional standards and perform other assigned duties
QUALIFICATIONS/EXPERIENCE REQUIRED:
The Manufacturing Quality Manager must at a minimum possess the following:
• High school diploma or GED equivalent is required. An associate degree in an engineering discipline or related
field is preferred. Experience considered in lieu of degree.
• Minimum of five years of experience in manufacturing quality is required, including three or more years
leading a QC or inspection team.
• Working knowledge of ISO 9001 and API Spec Q1 and 11D1 nonconformance, inspection, and control-ofnonconforming-product requirements.
• Hands-on experience running the NCR process and Material Review Board and dispositioning nonconforming
and vendor material.
• Experience planning and conducting internal quality audits that find and close real nonconformities.
• Completion of Certified Quality Inspector certification; CQA or CMQ/OE is a plus.
• Proficient with a quality or ERP system (Dynamics 365 preferred) and intermediate-to-advanced Microsoft
Word and Excel skills.
• Able to read prints, specifications, and material test reports and certifications.
• Ability to successfully manage multiple tasks and timelines and meet defined turnaround times in a fast-paced
environment with minimal supervision.
• Ability to read, write, and speak the English language fluently is preferred
• Strong verbal and written communication skills.
• Ability to travel within North America on an as-needed basis.
PHYSICAL REQUIREMENTS:
The Manufacturing Quality Manager must be able to:
• Operate basic office machines, such as a computer, copy machine, fax, scanner, etc.
• Lift a minimum of 50 lbs., repeatedly, without assistance and up to 100 lbs. with assistance.
• Push/pull heavy objects with the proper equipment.
• Wear the appropriate PPE when required (i.e., safety glasses or side shields, steel-toe footwear, etc.).
• Stand/sit for long periods of time; up to 8-12 hours a day.
• Pass an annual eye examination