At Refined Technologies, we believe operating with an eternal purpose fuels excellence. This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit.
We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook. If you’re ready for your work to matter, we’re ready to hear from you!
We are seeking an HR Business Partner to be based at our Houston Distribution Center (HDC) in Houston, Texas. This role serves as a hands-on partner to leaders and Artisans across both the HDC and Mechanical Cleaning Facility (MCF). The HR Business Partner will support a dynamic workforce in a manufacturing and shop environment, helping leaders drive Artisan engagement, workforce effectiveness, talent development, and operational success.
A key component of this role is supporting RTI's Second Chance Hiring Program, which provides meaningful career opportunities to individuals with prior justice system involvement. The HR Business Partner will play a critical role in partnering with leaders and Artisans to ensure a successful and inclusive work environment while navigating the unique opportunities and challenges that can accompany second chance employment. This includes coaching leaders, supporting Artisan development and accountability, facilitating access to resources, and helping create pathways for long term success and retention.
The ideal candidate will have experience supporting frontline operations in a manufacturing, industrial, distribution, or shop environment and possess a strong understanding of employee relations, workforce planning, talent acquisition, and organizational development within a hands on operational setting.
Duties & Responsibilities
Strategic Partnership
- Serve as a trusted advisor to leaders, providing guidance on employee relations, workforce planning, organizational effectiveness, and talent strategies.
- Partner with operational leaders to align people strategies with business objectives.
- Support change management initiatives and foster a culture of accountability, engagement, and continuous improvement.
- Analyze workforce trends and provide recommendations to improve retention, productivity, and employee experience.
Second Chance Hiring Program Support
- Partner with leaders to support RTI's Second Chance Hiring Program and ensure successful workforce integration.
- Provide coaching and guidance to leaders on managing and developing second chance Artisans.
- Support Artisans through ongoing engagement, problem-solving, and access to available resources when appropriate.
- Navigate complex employee relations situations with fairness, consistency, and empathy while maintaining accountability and performance expectations.
- Collaborate operational leaders to identify opportunities to expand and strengthen the program.
- Help drive retention strategies and career development opportunities for second chance Artisans.
Hiring & Onboarding
- Lead recruiting efforts for full-time and 3rd party contractors, including sourcing, screening, interviewing, and selection.
- Partner with hiring managers to define role requirements and ensure timely, high-quality hires.
- Champion second chance hiring by identifying qualified candidates and supporting their successful integration.
3rd Party Labor Agency Management
- Steward relationships with staffing partners, ensuring alignment with workforce planning demands and role qualifications
- Coordination and guidance for managing contractor labor, including disciplinary actions and terminations
Employee Relations & Engagement
- Serve as a trusted advisor for employee relations matters, ensuring fair and consistent practices.
- Promote a positive work environment through proactive engagement and conflict resolution.
- Support the unique needs of second chance hires, including coaching, mentorship, and integration strategies.
Talent Management
- Support performance management processes, including goal setting, coaching, and performance reviews.
- Support with succession planning and internal promotion processes.
Compliance & Policy Administration
- Ensure compliance with federal, state, and local employment laws and company policies.
- Maintain accurate documentation and support audits and investigations as needed.
- Provide training and guidance on HR policies and procedures.
Minimum Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 5+ years of progressive HR experience, including experience as an HR Generalist or HR Business Partner supporting operational, manufacturing, distribution, industrial, logistics, or shop-based environments.
- Demonstrated experience supporting hourly workforces and frontline leaders in a hands-on operational setting.
- Strong employee relations, investigation, conflict resolution, and performance management experience.
- Experience recruiting for both hourly and salaried positions.
- Strong knowledge of employment law, HR best practices, and workforce planning.
- Ability to build credibility and influence at all levels of the organization.
- Excellent communication, coaching, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
Additional or Preferred Qualifications
- HR certification (PHR/SPHR or SHRM-CP/SCP) preferred.
- Previous experience supporting manufacturing, fabrication, industrial services, warehouse, distribution, or shop environments.
- Experience supporting second chance hiring initiatives, workforce re-entry programs, or similar workforce development programs.
- Demonstrated ability to navigate complex employee relations situations involving diverse workforce populations while balancing accountability, development, and employee support.
Working Conditions / Physical Demands
- This role requires regular on-site presence at our Houston Distribution Center (HDC) in Houston, Texas
- Frequent interaction with Artisans and leaders in both office and shop environments.
- Ability to spend time in active manufacturing, fabrication, warehouse, and workshop settings while adhering to all required safety standards.
Travel Requirements
- This position requires minimal travel and occasional visits to our Support Center in Spring, TX.
About Refined Technologies
RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H-1B, or other employment-based immigration authorization or visa).
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.