At Coos Bay Toyota, a member of the Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Long term job security
- Health and wellness
- Discounts on products and services
Job Summary:
The Sales Manager plays a critical leadership role in achieving dealership sales objectives by developing, coaching, and supporting a high-performing sales team. This position is responsible for driving sales performance, recruiting and retaining talent, maintaining operational excellence, and ensuring an exceptional customer experience.
The ideal candidate is a hands-on leader who thrives in a fast-paced dealership environment, leads by example, and is committed to continuous improvement, employee development, and customer satisfaction.
Key Responsibilities
Sales Leadership & Performance Management
- Establish and communicate clear monthly, weekly, and daily sales objectives.
- Monitor sales performance and implement action plans to achieve dealership goals.
- Analyze performance trends and identify opportunities for growth and improvement.
- Foster a results-driven culture with clear accountability and performance expectations.
- Actively participate in sales opportunities and assist associates in closing deals.
- Ensure CRM usage, follow-up activities, and customer engagement standards are consistently met.
Recruiting, Hiring & Staffing
- Maintain appropriate staffing levels to support dealership sales goals.
- Source, recruit, interview, and hire qualified Sales Associates.
- Build and maintain a strong pipeline of sales talent.
- Lead onboarding and retention initiatives to promote long-term employee success.
- Collaborate with dealership leadership and HR to execute recruiting strategies and workforce planning.
Training & Development
- Coach and develop Sales Associates through ongoing mentorship and performance feedback.
- Deliver and reinforce the dealership's customer-focused sales process.
- Conduct daily sales training meetings and ongoing role-play exercises.
- Ensure completion of manufacturer certifications and required training programs.
- Provide product knowledge training for both new and pre-owned inventory.
- Support career development and succession planning within the sales team.
Customer Experience & Sales Operations
- Lead a customer-first environment focused on delivering a best-in-industry experience.
- Ensure compliance with dealership sales processes and operating procedures.
- Participate in customer interactions, appraisals, negotiations, and deal structuring.
- Monitor inventory management practices and dealership merchandising standards.
- Ensure proper deal documentation, follow-up activities, and process compliance.
- Support coordination with Finance, Service, and other dealership departments to ensure a seamless customer experience.
Leadership Expectations
- Lead with professionalism, integrity, and accountability.
- Maintain a visible presence on the sales floor and showroom.
- Communicate effectively with employees, customers, and leadership.
- Promote a positive, respectful, and collaborative workplace culture.
- Manage performance through coaching, recognition, and corrective action when needed.
- Serve as a role model for dealership values and customer service standards.
Qualifications
- Previous automotive sales management experience preferred.
- Proven ability to lead, develop, and motivate high-performing sales teams.
- Strong recruiting, interviewing, and talent development skills.
- Demonstrated success in achieving sales and profitability goals.
- Excellent communication, interpersonal, and leadership abilities.
- Strong organizational and time-management skills.
- Experience with CRM systems and dealership sales processes.
- Ability to work flexible schedules, including evenings and weekends as needed.
- Valid driver's license and acceptable driving record.
Core Competencies
- Leadership & Team Development
- Sales Process Expertise
- Performance Management
- Customer Experience Leadership
- Recruiting & Talent Acquisition
- Coaching & Training
- Communication & Relationship Building
- Operational Excellence
- Problem Solving & Decision Making
- Professionalism & Integrity
Why Join Teton Auto Group?
At Teton Auto Group, we believe our people are our greatest asset. We invest in our leaders, provide opportunities for professional growth, and foster a culture built on respect, accountability, and continuous improvement. Join a team that is committed to delivering outstanding results while creating exceptional experiences for both employees and customers.