Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.

RSC2 is currently looking for a Southern Border SETA Liaison Officer (LNO) to join our growing team!

Responsibilities:

• Conduct recurring on-site visits, inspections, and surveillance at assigned the U.S Southern Border aerostat locations to assess contractor/vendor performance and mission-support conditions.
• Monitor contractor compliance with applicable performance work statements, task orders, approved schedules, quality standards, safety requirements, site-specific requirements, and Government-directed performance objectives.
• Verify that contractor staffing, equipment, materials, work practices, and site activities align with approved requirements and local operational conditions.
• Review contractor work progress, schedules, deliverable status, quality-control processes, discrepancy logs, and corrective-action status; identify actual or potential delays, deficiencies, and mission risks.
• Observe contractor-performed site acceptance testing and related aerostat equipment activities; document results using Government-approved procedures and report observations to the Government program team. 
• Conduct and support site surveys, validate site-specific conditions and configuration information, identify infrastructure or operational constraints, and recommend viable alternatives for Government consideration. 
• Meet routinely with DoW, CBP, DHS, program-management, and contractor/vendor stakeholders to identify issues, capture customer feedback, clarify operational constraints, and facilitate coordinated resolution through appropriate Government channels.
• Track and document contractor commitments, action items, deficiencies, corrective-action requirements, risks, and suspense dates through closure or elevation to the Government program team.
• Prepare accurate inspection notes, meeting minutes, trip reports, site-visit reports, issue papers, status updates, and recommendations for Government review.
• Provide timely daily or periodic updates while in travel status, including site conditions, contractor progress, open issues, emerging risks, and recommended Government actions.
• Consolidate cross-site observations, lessons learned, and stakeholder feedback to identify recurring trends and inform program decisions, future oversight activities, and performance discussions.
• Support review of contractor schedules, deliverables, and requests; provide analysis and recommendations to the Government without exercising approval or direction authority. 
• Maintain complete, accurate, and retrievable records of inspections, meetings, observations, action items, and vendor commitments in accordance with program procedures.

Work Location: Hybrid

Employment Type: Full-Time Contractor Support

Travel Requirement: Approximately 50%

Benefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more! 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Salary at RSC2 is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $80,000 to $184,000 (annualized USD). The estimate displayed represents the typical total compensation range for this position.