IT Support Technician

Join our dedicated team at a small hospital where versatility and teamwork are essential. We are seeking a proactive and detail-oriented IT Support Technician to help maintain and support our information technology systems, ensuring smooth daily operations and excellent service to our staff and patients. This role offers a unique opportunity to contribute to a healthcare environment that prioritizes patient care and operational excellence.

Key Responsibilities:

- Assist hospital staff with troubleshooting and resolving issues related to personal computers, software, and hardware.

- Support the management and maintenance of the hospital’s network and information systems.

- Understand and help maintain the day-to-day operation of various IT systems used within the hospital.

- Act as an advocate for hospital programs, ensuring adherence to the hospital’s Mission, Vision, Values, and Motto, “The Patient is First in All We Do.”

- Collaborate with team members to implement updates, upgrades, and security measures for IT infrastructure.

- Document technical issues and resolutions to support ongoing system improvements.

- Provide user training and support to enhance staff proficiency with hospital technology.

Skills and Qualifications:

- Proven experience in IT support, help desk, or related roles, preferably in a healthcare setting.

- Strong understanding of computer hardware, software, and network systems.

- Excellent problem-solving and communication skills.

- Ability to prioritize tasks and manage multiple responsibilities in a dynamic environment.

- Knowledge of cybersecurity best practices and data protection.

- Relevant certifications such as CompTIA A+, Network+, or equivalent are preferred.

- Ability to work independently and as part of a team, demonstrating flexibility and a positive attitude.

Our hospital fosters a collaborative and compassionate work environment, committed to professional growth and continuous learning. We offer competitive benefits and the opportunity to make a meaningful difference in patient care through technology. If you are passionate about IT and healthcare, we invite you to apply and become part of our dedicated team.

QUALIFICATIONS

Required Job Qualifications include:

Education: High School Diploma or equivalent. Bachelor’s degree preferred. 

1. Ability and desire to work with people; including patients, hospital employees and other organizations. To stay up with changes in the IT field.

2. Experience, skills and knowledge of the following is preferred: An understanding IT theory and functions, back-up and data storage procedures, build and repair PC’s and related equipment, an understanding of wiring and connectivity issues and experience administering networks.

3. Maturity, communications skills, cooperative.