Direct Support Professional
Description

Resident Care and Daily Living Support

  • Assist residents with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, hygiene, eating, mobility, and personal appearance as needed.
  • Support residents in developing independent living skills through instruction, coaching, encouragement, modeling, and positive reinforcement.
  • Assist residents with meal preparation, household responsibilities, laundry, shopping, and other domestic activities.
  • Encourage resident choice, self-direction, and dignity while maintaining safety and supervision requirements.
  • Maintain professional boundaries and therapeutic interactions with residents at all times.

Resident Supervision and Community Participation

  • Supervise residents in residential, vocational, recreational, volunteer, faith-based, medical, and community settings.
  • Coordinate and support resident participation in appointments, recreational activities, work programs, and community outings.
  • Transport residents safely to appointments, employment sites, activities, and other approved destinations using agency vehicles or approved transportation methods.
  • Maintain awareness of resident whereabouts, safety needs, and individualized support requirements during all activities.

Documentation and Compliance

  • Complete and maintain accurate, timely, and compliant documentation in accordance with Magnify policies and all regulatory requirements.
  • Document services provided, resident progress, incidents, medication assistance activities, transportation logs, visitor logs, petty cash records, mileage, and other required records.
  • Observe, monitor, and report changes in resident condition, behavior, health, or safety concerns to appropriate leadership.
  • Maintain confidentiality of resident, employee, and organizational information in accordance with HIPAA and organizational requirements.

Medication and Behavioral Support

  • Assist with self-administration of medication in accordance with training, certification requirements, physician orders, and organizational policies.
  • Follow approved behavior support plans, health management plans, dietary restrictions, and individualized service plans.
  • Utilize approved de-escalation, redirection, and behavior-management techniques as trained.
  • Immediately report incidents, injuries, medication concerns, abuse allegations, neglect concerns, or safety risks according to policy.
Requirements

EDUCATION AND/OR EXPERIENCE:

  • High school diploma or equivalent required.
  • One (1) year of experience in direct care, healthcare, behavioral health, childcare, residential services, or a related human-services environment preferred.
  • Experience working with individuals with developmental or intellectual disabilities preferred.
  • College, vocational, technical, or workforce training experience may substitute for portions of the required experience, as determined by Human Resources.

REQUIRED CONDITIONS OF EMPLOYMENT: 

  • Must maintain a valid Florida driver’s license and acceptable driving record.
  • Must complete all required background screening, clearance, and employment verification requirements.
  • Must be able to work flexible schedules, including evenings, weekends, holidays, and emergency coverage assignments as required.
  • Must comply with all Magnify policies, procedures, safety requirements, and confidentiality standards.
  • Must be physically capable of performing the essential functions of the position with or without reasonable accommodation.
  • Must complete and maintain required certifications and training, including but not limited to:
    • CPR
    • First Aid
    • Bloodborne Pathogens
    • Medication Assistance Training
    • Behavior and safety training
    • Any other training required by Magnify policies or regulatory agencies. 

PHYSICAL DEMANDS: 

The employee must be able to perform the physical requirements of the position with or without reasonable accommodation. Physical activities regularly required include:

  • Standing for extended periods
  • Walking frequently throughout shifts
  • Bending, kneeling, crouching, and stooping
  • Reaching, grasping, and repetitive hand movements
  • Assisting residents with mobility and transfers
  • Pushing and pulling wheelchairs, equipment, or carts
  • Safely entering and exiting vehicles
  • Lifting and carrying supplies or assisting residents

The employee may occasionally be required to:

  • Lift or move up to 50 pounds
  • Assist with emergency resident evacuations
  • Climb stairs or ladders as operationally necessary

The position may also require:

  • Verbal communication in noisy environments
  • Visual observation of residents and surroundings
  • Rapid response during emergencies or behavioral incidents

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.