Wellness Team Members are responsible for assisting the Wellness Manager in the development and implementation of a state-of-the-art Wellness department that reflects the mission of the Co-op by providing high quality products and services at the best possible price; emphasizing non-harmful products that have a low impact on the environment and supports local, fair-trade suppliers and producers. Provides support and vision to make the Wellness department the premier destination in its category.

Wage Range: $19.00-$24.00

Part-Time: 10-20 hrs. per week, evening and weekend availability required 

Provides excellent customer service, including greeting every customer, engaging the customer to find out what they are looking for and assists in making a sale which will fulfill their needs

Uses the computer to get answers to customers’ questions, print recipes, obtain information about special diets, and food allergies, etc.

Stays up to date on health issues, product information, and industry trends

Stocks, rotates, merchandises and faces product according to department procedure

Maintains back-stock areas according to department standards

Places orders, as required

Receives product deliveries, ensuring order and invoice accuracy

Is in tune with customer needs and makes recommendations for new products, sale items, etc.

Ensures department, storage & display areas are clean, orderly & efficient

Participates in inventory

Knows the membership system and is able to accurately answer customer questions, including patronage.

Communicates concerns and ideas to manager

Communicates with co-workers and offers assistance, when needed

Is proactive and effective in resolving issues

Communicates to manager when extra training is needed

Works cooperatively and communicates effectively with other departments

Other tasks as assigned

Qualifications and Skills

Knowledge of vitamins, supplements, and homeopathic products desired

Proven ability to provide excellent, professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times

Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines

Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential

Ability to meet expectations of regular, predictable attendance

Ability to work a flexible schedule including mornings, evenings, and weekends

Must be at least 18 years of age

Essential Physical Requirements

Prolonged standing and walking

Frequent reaching, bending, twisting, and rotating

Continuous fine motors skills work and gripping with hands

Ability to lift 20 to 40 lbs. regularly

Exposure to FDA approved cleaning chemicals

Must be at least 18 years old

Benefits—Depending on Hours Worked

25% Employee Discount

Lunch Discount

Health Insurance (Medical, Dental, Vision, Rx)

Long Term Disability

Life Insurance

401(k)

Paid Time Off

IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or a work environment change.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.