TITLE: Human Resources Generalist

DEPARTMENT: Human Resources

REPORTS TO: Director of Human Resources

FLSA: Non- Exempt, Hourly

It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients’ needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following job description for this position.The position is a non-exempt position. Workdays are typically scheduled withing a five-day workweek. Hours and days may vary based on operational needs. All scheduling complies with applicable California wage-and-hour-laws. Many of the responsibilities require that you have a working knowledge of computers and the ability to make proper use of the programs utilized in this office, or those that may be necessary to meet the needs of the practice.

BASIC FUNCTION: Under the supervision of the Human Resource Director, The Human Resource Generalist shall perform clerical functions necessary for the successful operation of the Human Resource Department at Arrowhead Orthopaedics.

JOB SUMMARY: Work is primarily performed in the Human Resources Department located in Arrowhead Orthopaedics’ administration offices. The duties of The Human Resource Generalist are of varied nature, and the quality of duties performed needs to be at a high level. The employee will come into contact on a daily basis with confidential information pertaining to fellow employees and physicians. The Human Resource Generalist must be able to handle this information with the highest degree of confidentiality, discretion, and professionalism. More specifically, The Human Resource Generalist is responsible for accomplishing the duties set forth below:

Benefits, Health & Wellness, Safety:

• Assists HR Director with Audits and prepares monthly benefit billings in a timely fashion. 
• Manages monthly accounts receivables for active, inactive, and Cobra employee premiums and initiates appropriate billing process to collect outstanding funds.
• Manages leaves of absence programs to support employee and department needs while ensuring compliance and consistency of practice.
• Oversees workers compensation program to ensure timely reporting of claims, appropriate follow-up with departments and employees to support successful return-to-work practices.
• Oversee the response process to unemployment claims and attend hearings, as necessary.
• Perform comprehensive new hire orientation. 

System Administration and Data Analysis:

• Ensures Accurate data entry of all employee information (personal, job, pay, benefits, performance management, training) to HRIS, audits data, generates reports, and analyzes data to evaluate key performance indicators. 
• Assists with compilation and analysis compensation surveys and wage bands. 
• Manages day-to-day functions of department to ensure service goals and objectives are met. 
• Assists CFO with Payroll functions. 

Employee Relations and Compliance:

• Assists Human Resources Director with review of employee relations concerns. 
• Assists Human Resource Director with review of performance evaluations and corrective actions. Provides guidance to department leaders recommending courses of action aligned with AO policies and practices. 
• Conducts employee relations investigations &/or conducts grievance process, as necessary.
• Responds to requests from all governing agencies.
• Conducts employee focus groups and surveys to assess employee engagement, supervisor effectiveness, and overall job-satisfaction.
• Monitors employee trends to help develop, design, improve, and implement programs, processes, and/or training.
• Conducts new hire orientation.
• Aide in the Annual EEOC Reporting.
• Perform special projects and other responsibilities, tasks, or duties as requested. 

Performance Requirements:

• To perform this job successfully, an individual must be able to perform satisfactorily job duties, demonstrate excellent work habits, deliver superior service, and exhibit the highest degree of professionalism.
• Employ positive communication skills and exercise professional interpersonal abilities (tack, diplomacy, and respect) with patients and co-workers always. 
• Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest level of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed. 
• Demonstrate support and comply with all Safety program elements including adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
• Serve as an employee for Arrowhead Orthopaedics, following the code of conduct, displaying the highest level of ethics and integrity in action, thoughts and conduct.

Skills and Education Requirements:

• Education: High school diploma or equivalence. Required
• Bachelor’s degree in business management or related field.  Preferred
• 2-4 years as an HR Assistant, HR Coordinator, or HR Specialist Role required. 
• Understanding of HR Functions, including recruitment/onboarding, employee life cycle management, and benefits administration. 
• Ability to analyze HR Metrics.
• Thorough knowledge of employment related laws and regulations. 
• Excellent written and verbal communication skills.
• Ability to multi-task and manage time well, while working in a fast-paced work environment. 
• Proficient in all Microsoft 

Certificates, pre-employment requirements:

• SHRM Certification a plus.
• HR Certificate from an accredited school a plus. 
• Required to submit and obtain a negative result in the pre-employment drug screening. 
• Ability to pass a background check.

Typical Physical Demands: Sitting: Frequently, Standing: Frequently, Walking: Lifting: 30lbs,  Carrying: 10lbs, Pushing/Pulling 10lbs Climbing Stairs: Occasionally, Bending at waits: Occasionally, Twisting at waits: Occasionally, Crouching/Kneeling: Seldom, Reaching: Frequently, Repetitive arm/hand motion: Frequently, Handling/grasping" Occasionally, Fine-finger manipulation: Occasionally, Talking: Frequently, Hearing: Frequently, Seeing: Frequently, Above/below normal temperature: Occasionally

E-Verify Participation Notice

AO is an E-Verify employer. Candidates must be legally authorized to work in the United States. Employment eligibility will be verified in accordance with applicable federal requirements.