Mercedes-Benz of Tacoma is seeking a Cashier / Appointment Coordinator to support our service department and deliver a high-level customer experience.

This is a full-time position for someone who is organized, reliable, and enjoys working with customers.

This role is ideal for individuals who are professional and comfortable managing both customer interactions and administrative responsibilities in a fast-paced environment.

Essential Duties and Responsibilities

• Greets external and internal customers in a timely, professional, smiling and friendly manner. Listens actively, providing accurate information and advise.
• Fields calls from customers needing to arrange shop appointments
• Using the computer system arranges for the customer to bring in their vehicles
• Utilizes the shop to maximize the efficiency for the service advisors and the technicians
• If needed, arrange for the customer’s use of the company provided shuttle van.
• Performs duties as back up cashier as needed.
• Operates and maintains office machines such as computer, calculator, fax machine, and copier.
• Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
• Prioritizes and performs multiple tasks simultaneously in order to meet and exceed deadlines and expectations.
• Communicates clearly both verbally and non-verbally. Submits concise, complete, and clear legible records for both dealership and customer use.
• Maintains assigned work area and break room in an organized and clean manner. Exhibiting pride in the work area and dealership.
• Maintains personal cleanliness, grooming and uniform standards according to dealership guidelines.
• Arrives at work, takes breaks, and departs work at scheduled times. Accrues overtime only with management authorization.
• Displays high standard of ethical conduct. Refrains from unethical, dishonest and theft related behavior. Exhibits integrity, adhering to all company policies, including our commitment to ZERO TOLERANCE of discrimination and workplace violence.
• Aligns behavior with the needs, priorities and goals of the organization. Fosters commitment, pride, trust and team spirit.
• Utilizes supplies and materials in a practical, economical manner. Handles all toxic chemicals and hazardous waste      according to the dealerships current policies and procedures.
• Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Communicates every day, with direct supervisor if it is necessary to be late or absent.
• Other job duties as required.

What You’ll Get

• $36,000 – $44,000 annual pay 
• Full-time steady schedule 
• Training and development opportunities 
• Opportunity to grow within the dealership 
• Professional work environment 
• Employee discounts on vehicles and service 

Larson Automotive Benefits:

• Medical Insurance with a $0-cost employee plan option (after 60 days)
• Optional Dental & Vision Insurance
• Company-Paid Life & AD&D Insurance ($10,000 Life / $40,000 AD&D)
• Additional Coverage Options – Supplemental life, LTD, accident, hospital indemnity & pet insurance
• 401(k) with Company Match – 50% match on the first 4% contributed
• Paid Time Off starting day one + six paid holidays annually
• Employee Assistance Program (EAP) & KOFE Financial Wellness Program
• Employee Vehicle Purchase Program with discounts across all Larson brands

Why Join Mercedes Benz of Tacoma

Our customers choose Larson because of the experience we provide, and that experience starts with our employees. We are committed to creating a culture where professionalism, attention to detail, and genuine care are part of everything we do.  

Our Commitment

Delivering an exceptional customer experience begins with creating an exceptional employee experience. At Mercedes Benz of Tacoma, we are committed to a culture where professionalism, respect, and teamwork are valued. We believe every team member should have the opportunity to succeed in an environment built on integrity, fairness, and accountability. Larson is proud to provide equal employment opportunities to all qualified candidates.  

We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employee.  

Apply Today

We are actively hiring and scheduling interviews immediately.

• High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience. 
• Basic mathematical aptitude 
• Clear and concise communication skills 
• Customer service experience 
• Ability to independently problem solve. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.