Key Responsibilities:

Oversee overnight front desk operations, including check-ins, check-outs, and guest assistance.

Accurately reconcile and audit daily financial transactions, ensuring all records are balanced

Generate and distribute necessary reports for management review

Address guest inquiries, concerns, and special requests with professionalism and efficiency.

Ensure the security and safety of guests and hotel property during overnight hours.

Work closely with other departments to prepare for the next business day.

Maintain a clean, organized, and welcoming front desk area.

Other duties as assigned

Must be reliable, detail oriented, and available to work overnight shifts, including weekends.

High school education preferred

Previous experience in a hotel environment preferred