Information Systems Solutions, Inc. (ISS) is seeking a detail-oriented HR & Payroll Administrator to support payroll operations, employee onboarding, and day-to-day human resources administration. This position plays a key role in ensuring payroll accuracy, coordinating new-hire activities, maintaining employee records, and providing responsive HR support to a geographically dispersed workforce.

Reporting to the HR Manager, the successful candidate will manage multiple administrative processes, support employees across different time zones, and work collaboratively with HR, Finance, and Operations. The ideal candidate is highly organized, comfortable working with HR and payroll systems, attentive to detail, and capable of independently managing priorities in a deadline-driven environment.   

Specific duties include, but are not limited to the following:   

Payroll Administration (approximately 40%)

· Create and maintain employee payroll records, pay profiles, approved compensation and status changes, work locations, tax-jurisdiction data, deductions, and project/task code assignments in Paylocity; obtain and document required second-level approvals.

· Validate Paylocity timecards for completeness, accurate labor coding, employee submission, and required supervisory approval; follow up with employees and project managers on exceptions and deadlines.

· Prepare and validate payroll information, adjustments, exception reports, and supporting documentation to ensure accurate and timely payroll processing.

· Handoff of validated Paylocity timekeeping information to designated Operations administrators responsible for timekeeping entry into subcontractor systems.

· Perform first-level validation of employee expense reports, including receipt support, charge accuracy, breakouts, and coding; route to Finance for second-level review and approval.

· Coordinate wage-garnishment administration and verify the accuracy of garnishment information in the payroll system.

· Investigate routine payroll and timekeeping discrepancies, maintain supporting records, and escalate unresolved or sensitive issues in time to meet payroll deadlines.

Onboarding & Employee Lifecycle (approximately 30%)

· Initiate and administer the Paylocity onboarding module, assign standard workflows and documents, monitor progress, and follow up on incomplete items.

· Issue approved new-hire instructions and templates; coordinate onboarding with the HR Manager, IT, Operations, Finance, and project managers; maintain checklist status for final HR Manager verification.

· Coordinate collection of required onboarding documents, including I-9 materials and SF 312 where applicable; the HR Manager retains responsibility for verification of completeness and correctness, including applicable employer verification steps.

· Perform authorized personnel record changes, maintain HRIS employee information, groups, and document assignments, and initiate/track account creation, access changes, and deactivation requests

· Coordinate orientation logistics, assist the HR Manager during sessions, and develop toward serving as an approved backup facilitator

· Coordinate new-hire follow-up and routine offboarding logistics, including final timesheets, payroll updates, access-deactivation requests, equipment tracking, and checklist maintenance

HR Administration & Employee Support (approximately 20%)

· Serve as primary owner of the shared HR inbox throughout the assigned shift; answer routine questions and coordinate escalation to the responsible reviewer, track follow-up, and alert management for urgent issues.

· Provide first-level assistance with established benefits and total rewards programs, approved plan documents, enrollment instructions, account access, and routine employee questions

· Assist with manual benefits updates and qualifying-life-event documentation

· Provide administrative support for LSA, educational assistance, professional development, open enrollment, and similar established employee programs under HR Manager oversight

· Provide approved carrier information and standard procedural guidance for benefit inquiries; refer individual circumstances to management and applicable benefit administrators.

· Provide routine employee account support, including account maintenance, access assistance, troubleshooting, and coordination with system administrators or vendors to resolve issues.

Tracking & Records (approximately 10%)

· Own certification and expiration-date tracking, employee reminders, and follow-up; maintain recurring training and compliance trackers and refer enforcement concerns to the HR Manager.

· Maintain accurate and confidential HR personnel records, routine documentation, and approved HR resource content; format, organize, and distribute approved HR materials without changing substantive policy.

· Assist with benefits or payroll reconciliation exception research at the direction of the HR Manager or Finance; maintain routine administrative trackers.

Why Work For ISS?

Information Systems Solutions, Inc. (ISS) offers a comprehensive benefits package designed to support employees' health, financial well-being, work-life balance, and professional development.

The compensation range for this role is $65,000 to $75,000 per year. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This position is nonexempt and overtime eligible.

Benefits available to eligible employees include:

• Health & Insurance: Employer contribution for medical, dental, vision, life, and short-term and long-term disability insurance, with optional employee-paid critical illness and voluntary life insurance coverage.
• Family Medical Deductible Coverage: Company-provided assistance with eligible family medical deductibles.
• Retirement: 401(k) retirement savings plan with employer matching contributions.
• Comprehensive Paid Leave (CPL): Paid leave beginning at an annual accrual equivalent to 14 days for full-time employees in their first three years of service, with increased accrual based on length of service.
• Paid Holidays: Company-recognized paid holidays in addition to Comprehensive Paid Leave.
• Lifestyle Spending Account (LSA): Employer-funded Lifestyle Spending Account providing $100 per month ($1,200 annually), prorated based on the employee's start date.
• Educational Assistance: Tuition reimbursement and educational assistance opportunities under the Company's established program.
• Professional Development: Support for eligible job-related training, certifications, and professional development activities.
• Remote Work Support: Fully remote work arrangement with Company-provided equipment necessary to perform assigned duties and an internet stipend to help offset home internet expenses.
• Work Schedule: 8:00 a.m. to 5:00 p.m. Pacific Time, providing convenient daytime working hours for employees located in Mountain and Pacific time zones.

Benefits are subject to applicable eligibility requirements, plan documents, and Company policies.

Required Qualifications 

· Minimum of two years of experience in payroll administration or processing, including payroll data maintenance, timesheet verification, and payroll preparation.

· Experience supporting employee benefits administration, enrollment, or related HR transactions.

· Experience in HR administration or a closely related administrative role involving confidential personnel and financial information.

· Experience using an HRIS/payroll platform (Paylocity preferred) and proficiency with Microsoft 365 applications, particularly Excel, Outlook, and Teams.

· Strong attention to detail and accuracy and deadline-driven transactional workflows.

· Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.

· Ability to manage multiple priorities, meet deadlines, and exercise sound judgment in a fast-paced environment. 

· Ability to communicate professionally with a geographically dispersed workforce and to distinguish routine matters from issues requiring immediate escalation.

· High degree of discretion and integrity with sensitive data.