At Grand River Solutions, we are always looking to connect with exceptional individuals who are driven by purpose and motivated to make a difference. We are continually building a network of talented professionals who align with our mission: to deliver comprehensive, compassionate, and expert harassment and discrimination response and resolution services to schools, colleges, universities, and workplaces across the United States.   

We believe that lasting change begins with committed people—and that is why we are intentional about cultivating a diverse team of collaborators, problem-solvers, and advocates. If you are passionate about promoting equity, safety, and compliance in educational or workplace environments—and you are looking to grow with a dynamic, values-driven organization that is shaping the future of institutional response systems—we would love to connect. 

About the Opportunity

The Resolution Services Team provides expert support throughout the entire resolution process. Our team members help reduce the challenges of conducting investigations and live hearings by filling gaps in internal resources via on-site or remote. 

The primary responsibility of the Quality Assurance & Editorial Specialist is to ensure the reports and written decisions prepared by investigators, hearing officers, appellate officers and written documents associated with informal resolution processes are written to standards and expectations of Grand River Solutions. Under the direction of the Director of Resolution Services, the Quality Assurance and Editorial Specialist provides an initial review of draft reports and determinations prior to a final review stage and submission to Grand River Solutions' clients. The Quality Assurance and Editorial Specialist also provides one-to-one mentorship designed to improve the overall writing skills and written decisions of GRS investigators and resolution specialists.

Summary of Responsibilities:

• Review investigation reports, hearing decisions, appeal decisions prior to their submission and provide substantive input to the investigator, hearing officer, and appellate officer on the writing and quality of the report including
•  Report is free of grammatical and typographical errors. 
• Evidence is clearly stated and conveyed.
• A thorough and complete analysis has been conducted on each allegation and comports with applicable client policy.
• Findings and determinations are clearly and logically supported by the evidence.
• The report conforms with the client’s template, policy, and procedures or, when client has no template, conforms with GRS template.
• The report is drafted in compliance with the GRS style guide, tone, consistency, and clarity.
•  Work directly with investigators, hearing officers and other decision-makers in writing analyses and findings, evidence evaluation, credibility and reliability determinations related to investigations and hearings.
• Offer suggestions to the Director of Resolution Services on potential training topics for investigators, hearing officers and other decision-makers.
• Contribute guidance regarding revisions to GRS templates and guidance regarding report writing and related topics, as needed.
• Assist with investigations, appeals or other billable work, as needed. 
• Assist the Director of Resolutions in other editorial tasks, as needed.

Skills

• Exceptional understanding of grammar, spelling, punctuation, syntax and vocabulary.
• Working knowledge of AP style.
• Ability to ensure that reports are clear, logically structured, and in keeping with GRS style requirements.
• Ability to both make text changes and provide writing and analytical guidance and suggestions in a constructive manner.
• Ability to educate writers as part of the editing and proofreading processes.
• Ability to work both independently and in a group setting.
• Ability to prioritize and manage multiple activities and deliverables simultaneously while adhering to deadlines in a fast-paced environment.

• Minimum of 4 years relevant work experience, including reviewing and assessing investigation reports in the Title IX space.
• Excellent interpersonal and oral communication skills.
• Excellent writing and analytical skills.
• Extreme attention to detail and ability to meet deadlines.

Preferred Qualifications

• Experience conducting investigations and administrative (campus) hearings.
• Experience providing feedback regarding written reports and/or correspondence.
• Experience developing and delivering training.
• Two or more years of experience working on a college or university campus.

Education 

• Bachelor's degree in related area and/or equivalent experience required.
• Juris Doctor (JD), or other advanced degree preferred.  

Work Environment: 

• Prolonged periods of sitting at a desk and working on a computer. 

Salary
GRS has different base pay ranges for different locations within the United States, which allows us to pay employees competitively and consistent with different geographic markets. Compensation offered will depend on various factors in addition to location of primary residence, such as job level, complexity and responsibility required by the role, knowledge, job duties and requirements, relevant experience, and skills.    
 

The pay range for this position in the San Francisco Bay Area, Los Angeles, and New York City is $136,500 - $168,000 or those who are elsewhere in California, the range is $84,000 - $152,300. For those based in Colorado, the range is $84,000 - $152,300. For those based in Washington State, the range is $84,000 - $152,300.  As noted above, all of these pay ranges depend upon specific location, knowledge, relevant experience, background, and skills.   

Benefits 

• Medical, dental, and vision coverage starting on Day 1  
• Life and disability insurance  
• Employee Assistance Program (EAP)  
• Competitive pay  
• Remote work environment (occasional travel may be required)  
• Home office setup support  
• Employee referral program  
• 401(k) plan  
• Unlimited paid time off (PTO)  
• Flexible work schedule with autonomy to set your own hours (availability required during core hours to meet with internal and external stakeholders and fulfill service needs)    

Equal Opportunity Statement 

Grand River Solutions is an Equal Opportunity Employer. Applications from women, minority and underrepresented group members, veterans and individuals with disabilities are encouraged to apply.  

Accommodation 

If you require a reasonable accommodation for a disability for any part of the employment process, please contact hr@grandriversolutions.com 

Work Authorization 

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.