Job Title: Prescription Coordinator

General Summary of Duties: Responsible for coordinating the patient prescription process under the direction of the Physician or Nurse Practitioner. Reports to either the Practice Manager or the Front Office Supervisor in the delivery of primary health care and patient care management.   

Supervision Received: Site Practice Manager or Front Office Supervisor

Supervision Exercised: None

Typical Physical Demands: Requires full range of body motion including manual and finger dexterity and eye-hand coordination to operate a keyboard, the ability to type, operate a telephone, copier, and other office equipment as necessary. Frequent standing and walking required for extended periods of time. Lifts and carries items weighing up to 25 pounds. Requires visual acuity and normal color perception, and hearing must be in the normal range for telephone contacts.

Typical Working Conditions: Exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a medical practice.

Primary Duties/Responsibilities Include but not Limited to:

1. Coordinate patient prescriptions.
2. Maintain appropriate administrative files to track patient prescriptions.
3. Contact patient with any follow up questions and/or concerns, related to medication requested. 
4. Prepare prescriptions at the direction of the Physician or Nurse Practitioner.
5. Complete all paperwork associated with medication needs. 
6. Assist in other medical administrative duties and assignments.
7. Contact patient regarding prescription status.
8. Provide information or related prescription information to patient and or the specialty physician or medical facility.
9. Maintain related files, records, and other information.
10. Ensure all patients are not requesting the Scheduled medications to early, taking too many and/or are becoming a danger to themselves.
11. Completion and documentation of medication prior authorizations.
12. Maintain excellent customer service skills in dealing with patients, coworkers, and the public.
13. Maintain patient confidentiality.
14. Perform related work and other duties as assigned.  

Performance Requirements:  

Knowledge, Skills, and Abilities: Knowledge of medical practice and patient care procedures. Skill in maintaining records and recording test results. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standard. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt, and apply guidelines and procedures. Ability to communicate clearly. Knowledge of medical prescriptions requirements. Knowledge of medical terminology. Functional computer literacy required.

Education: High School Education

Experience: 3-5 years related medical experience.

Certification/License: None.

Alternative to Minimum Qualifications: None