Sales Assistant
Company: United Systems
Location: Oklahoma City, OK
About the Role
United Systems is seeking a Sales Assistant to support the sales team through administrative coordination, customer engagement, and operational assistance. This role plays a critical part in managing customer communications, maintaining organized sales operations, and coordinating internal activities to support business efficiency.
The Sales Assistant will work with customers, vendors, Sales Account Managers, and internal departments to help ensure smooth order processing, project execution, and ongoing customer support.
Key Responsibilities
Sales Support and Customer Service
- Prepare, format, and deliver customer quotes, proposals, and sales orders in a timely manner.
- Maintain and update customer, lead, and sales opportunity information within the CRM system.
- Provide administrative support to Sales Account Managers, including scheduling appointments and managing calendars.
- Handle customer communications with professional, prompt, and solution-focused responses.
- Monitor and document customer satisfaction through formal or informal follow-ups, recording customer feedback.
- Build trusted relationships with customers and vendors to support ongoing collaboration.
- Contact prospective customers (leads) to arrange meetings or introductions for the sales team.
- Manage and maintain the customer licensing and support renewals process.
Sales Operations and Internal Coordination
- Coordinate with Accounting, Service, Purchasing, and Installation teams to facilitate smooth order processing and project execution.
- Assist in refining sales procedures and internal processes to improve operational efficiency.
- Complete state contract reporting on a monthly and quarterly basis.
- Coordinate with internal teams to support general office and administrative operations.
- Perform other duties as assigned by Sales Leadership.
Office and Administrative Support
- Order and maintain office supplies, drinks, and snacks, restocking as needed.
- Assist with employee recognition communications, including birthdays, certifications, and work anniversaries.
Qualifications and Skills
- Previous experience in sales support, administrative assistance, or a similar role in a managed service provider (MSP) or IT-related field is preferred.
- Proficiency with CRM tools such as ConnectWise, HubSpot, or Salesforce.
- Proficiency with Microsoft Office 365 Suite.
- Strong organizational skills with attention to detail and accuracy.
- Excellent verbal and written communication skills, with a professional, customer-centric approach.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Ability to use additional software as assigned.
Professional Expectations
The Sales Assistant is expected to comply with corporate compliance policies, meet performance expectations, and uphold organizational values in all interactions with clients, customers, and coworkers. Employees are expected to report suspected violations of the law or standards of conduct to their immediate supervisor and treat clients, customers, and colleagues with respect and integrity.
Physical Requirements
This position requires the ability to use hands to manipulate, handle, feel, and control equipment; talk and hear; see and read; and interpret written documents. Occasional lifting and moving of objects weighing up to 25 pounds may be required. Reasonable accommodations are available to enable individuals to meet these requirements.
Why Join United Systems?
United Systems, a Blue Alliance company, has been a trusted technology partner for Oklahoma City businesses and schools for over 40 years. We deliver internet connectivity, cybersecurity, voice, and physical security solutions with the responsiveness and care of a local team, and the technical depth of a seasoned IT provider. We specialize in designing and deploying innovative, integrated systems for K–12 districts, libraries, and local organizations. Our reputation is built on reliability, community commitment, and customer satisfaction. If you’re looking to grow your career with a team that values excellence, service, and local impact, United Systems offers the stability of a 40-year legacy, and the momentum of a forward-thinking tech leader.
A Unique Opportunity Through Blue Alliance
As a Blue Alliance partner company, United Systems provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you’re looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you.
Benefits of working at United Systems:
- Be part of a fun, awesome team
- 9 paid holidays
- 401K Retirement with matching contributions
- Excellent medical, vision and dental insurance
- Life insurance and disability insurance
- Cell phone stipend
- 3 weeks PTO
Top Reasons our Employees Love Being Part of the Blue Alliance Family:
- Entrepreneurial Culture
- Fast-paced Flow, with a Variety of Projects
- Collaborative Work Environment
- Training & Certifications
- Career Growth Opportunities
Ready for the next step?
The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.
Please be advised we, United Systems, participate in E-Verify.