Title: Director of Facilities

Reports To: General Manager

FLSA Status: Exempt (Salaried)

Spy Ninjas HQ is looking for a hands-on Facilities Manager to keep our 53,000-square-foot adventure park safe, clean, and running smoothly. Our facility includes trampolines, climbing walls, escape rooms, VR, an arcade, and a café and bar.

This role is ideal for someone who can troubleshoot problems, stay ahead of repairs, and lead by example. You’ll oversee daily maintenance, coordinate vendors, and work closely with our operations team to keep attractions and building systems ready for guests.

What You’ll Do

• Manage daily facility maintenance, repairs, inspections, and preventive maintenance.
• Troubleshoot building, equipment, and attraction issues and coordinate qualified service providers when needed.
• Lead and support the facilities team, including scheduling, training, and assigning work.
• Maintain accurate inspection records, work orders, repair logs, and maintenance schedules.
• Address safety concerns promptly and communicate equipment closures and repair updates to leadership.
• Coordinate vendors, contractors, service appointments, and facility projects.
• Manage tools, supplies, replacement parts, and maintenance expenses.
• Follow manufacturer instructions and established procedures for attraction inspections, maintenance, and return to service.
• Support facility cleanliness, organization, and overall appearance.
• Respond to urgent maintenance needs and help minimize disruptions to park operations.

Work Environment

This is an active role that involves walking throughout the facility, standing, bending, climbing ladders, and working around equipment. Candidates must be able to perform the essential duties of the position, with or without reasonable accommodation.

Ready to Join the Team?

Apply with your resume and tell us about your facilities and leadership experience. Help us keep Spy Ninjas HQ ready for every adventure!

Qualifications

 What We’re Looking For

• Previous experience in facilities management, building maintenance, or a related role.
• Experience leading a team and coordinating outside vendors.
• Practical knowledge of general repairs, plumbing, electrical troubleshooting, HVAC, and mechanical systems.
• Strong organization, communication, and problem-solving skills.
• Ability to prioritize multiple needs in a busy, guest-focused environment.
• Willingness to work alongside the team and take ownership of issues through completion.
• Availability to work evenings, weekends, and holidays as needed.
• Experience in an entertainment venue, amusement park, hospitality setting, or similar environment preferred.
• Familiarity with OSHA, ADA, and building codes; experience managing regulatory compliance.