Job Description: 

Act as a key liaison between service technicians, service advisors, manufacturers. This position ensures that repair orders and warranty claims are accurately documented, promptly submitted, and reconciled against payments. Ensure all repair orders strictly comply with Honda policy and procedures to maximize financial reimbursement and keep the dealerships again receivables as low as possible. 

Core Responsibilities: 

Claim processing: submit claims to the manufactures or distributors 

Auditing and verification: Inspect repair orders for accuracy and eligibility 

Reconciliation and Tracking: Monitor open claims and follow up on rejections 

Denial Management: Correct and resubmit denied or chargeback claims 

Reporting: Generate regular updates on aging schedule and financial recoveries 

Verify labor operation, failure codes, part numbers and warranty coverage 

Identify missing or incorrect information 

Monitor aging and follow up on claims that remain unpaid 

Process 3rd party warranty claims and ensure they are paid in a timely manner 

Rewards & Benefits: 

We are proud to offer a competitive benefits package, including: 

• Medical, Dental, and Vision Plans 
• Paid Holidays 
• Start accruing Paid Time Off (PTO) from day 1! 
• Long-Term Disability 
• Employer-Paid Life Insurance 
• Automatic enrollment in 401(k) Retirement Plan 
• Vehicle, Service, and Part Discounts 

Pay Range: The approximate pay range for this position is $48,000 - $60,000 per year+ Bonuses 

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as the geographic location of the position.

Experience: 2+ years in claims processing or dealership administration 

Technical skills: Proficiency in dealership software (CDK, Reynolds/Reynolds) 

Strong attention to detail and ability to identify documentation or coding discrepancies