Catering Service Manager - Weddings
Jekyll Island, GA • Sales & Catering
Job Type
Full-time
Description

Join Our Team and Enjoy:

- FREE Jekyll Island Annual Parking Pass

- FREE Team Member Meals



The RESORT:

Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views!


The JOB:

 The Catering Conference Services Manager – Weddings is responsible for coordinating and servicing wedding events from the planning process through the wedding day, as well as selling and coordinating ancillary wedding-related events that do not include a sleeping room block. This role serves as the primary point of contact for wedding couples, ensuring that each celebration is thoughtfully planned, accurately communicated, and flawlessly executed in partnership with the resort’s culinary, banquet, and other operating teams. The manager builds strong client relationships, anticipates needs, and delivers a personalized experience that reflects the resort’s standards of service. 


ESSENTIAL JOB FUNCTIONS

· 

· Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards, as well as the proper care and use of equipment.

· Anticipate wedding couples’ and guests’ needs, respond promptly, and maintain positive, professional relationships with guests, team members, and outside partners.

· Maintain familiarity with resort services and features, local attractions, and island activities to provide accurate and helpful recommendations.

· Resolve guest concerns promptly and professionally, working with the appropriate team members to ensure guest satisfaction.

· Maintain organized files, office materials, Delphi FDC records, and event paperwork in accordance with departmental guidelines.

· Generate, sell, and coordinate ancillary wedding-related events that do not include a sleeping room block, such as rehearsal dinners, welcome receptions, farewell brunches, bridal luncheons, and other wedding-weekend celebrations. Manage these opportunities from initial inquiry and

proposal through event execution, including client communication, event details, and coordination with resort teams.

· Maintain detailed knowledge of assigned weddings, including event schedules, locations, guest counts, timelines, layouts, and special requirements.

· Understand resort function spaces, capacities, setup styles, lighting and sound features, menu pricing, guarantee and payment policies, room rental and service charges, shipping and receiving procedures, outside vendor services, and banquet service standards.

· Effectively manage multiple weddings and planning timelines while maintaining accuracy, attention to detail, and timely follow-up.


In return, you are rewarded with a competitive compensation package, including:

  • Competitive salary with performance bonus plan
  • Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
  • 401k plan with employer matching after 1 year
  • Complimentary meals
  • Paid time off and holidays
  • Free Jekyll Island annual parking pass
  • Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
  • Career growth opportunities
  • On Demand Pay - Your Pay before Pay Day

Our CULTURE

The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.


Our VALUES

A primary focus for Noble House is to impart our core values to each and every team member. These include:

- Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help.
Requirements

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.