Cashier/Service Counter
Job Type
Full-time
Description

Job Summary

We are seeking a reliable and friendly individual to work as a Cashier at our Service Counter. This position could include either opening or closing shifts. Responsibilities include processing customer transactions, providing excellent customer service, and maintaining a clean and organized work environment. This position requires attention to detail, strong communication skills, and the ability to work efficiently in a fast-paced setting.


Key Responsibilities

  • Accurately process customer transactions using a cash register, POS (Point of Sale) system
  • Scan items, calculate totals, apply discounts, and handle cash, credit/debit card payments, and other forms of payment.
  • Greet customers in a friendly, welcoming manner, and provide assistance as needed.
  • Address customer inquiries, concerns, and complaints in a professional and courteous manner.
  • Provide information on store promotions, products, and services.
  • Ensure that the cash register and surrounding areas are neat and orderly throughout the shift.
  • Assist with opening and closing duties as needed.
Requirements

Qualifications

Education & Experience

  • Must be 16 years of age or older
  • High school diploma or equivalent (preferred).
  • Previous cashier or retail experience is a plus, but not required.

Skills & Competencies

  • Ability to handle cash, credit, and electronic transactions accurately.
  • Must have excellent communication skills including reading, speaking and writing the English language.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
  • Ability to stand for extended periods and handle occasional physical tasks, such as bagging or lifting items.

Desirable Qualifications

  • Previous cashier experience in a retail or grocery setting.
  • Strong customer service skills, with the ability to interact positively with customers.
  • Basic math skills for handling transactions and making change accurately.
  • Attention to detail to ensure correct pricing and scanning of items.
  • Good communication skills, both verbal and written.
  • Ability to handle cash, credit, and electronic payments securely and accurately.
  • Familiarity with point-of-sale (POS) systems or willingness to learn.
  • Problem-solving skills to address customer concerns or resolve transaction issues.
  • Team player with a positive attitude towards collaboration with colleagues.
  • Flexibility in working varied shifts, including evenings, weekends, and holidays.
  • Knowledge of grocery store products (e.g., produce codes, item categories) is a plus.

Working Conditions, Physical Demands and Availability

  • This position may require working opening and/or closing shifts, weekends, and holidays based on the needs of the business.
  • Occasional lifting up to 25 pounds

Benefits Summary for Full Time: 

  • Medical, Dental, Vision
  • 401k
  • Employer Paid Life Insurance
  • Long Term & Short Term Disability
  • Hospital, Critical Illness, Accident
  • Paid Vacation and Paid Holidays
  • Sick & Safe Time
  • Shift differentials for working Sundays & Holidays
  • 10% discount at any Mackenthun’s locations
  • Referral bonuses
  • Dietitian services
Salary Description
$13 - $17/hour